Overview

We strive to cultivate a distinct and immersive experience for both our employees and customers. To accomplish this, we are looking for truly passionate and talented individuals who possess a genuine drive, curiosity, and desire to learn about our craft and the intricacies that set us apart. Reporting to the Store Manager, our baristas are responsible for contributing to the distinct, educated, and unmatched coffee experience we strive to provide in and around our cafes.

Responsibilities

• Deliver an unmatched coffee experience and serve our full range of beverages including espresso, pour over, flash chill, and loose-leaf tea.
• Stay knowledgeable and educate customers on current offerings including beans, drinks, food, and merchandise.
• Follow manager directives and support team members to anticipate needs, ensure smooth café operations, and uphold our product and service standards.
• Adhere to company policies including but not limited to cash handling, product standards, and hospitality best practices.
• Strives for the highest standards in drinks, customer interaction, attitude and leadership.
  
  

Qualifications (Knowledge, Skills & Abilities)

• Demonstrated enthusiastic desire to work with coffee.
• Ability to function and be efficient within a team.
• Capable of executing multiple tasks at once and remaining composed under stress
• Possess an exceptional level of customer service and professionalism.
• Maintain an organized and methodical work style.
• Ability to retain coffee specific knowledge of our current offerings, while exhibiting confidence and clarity when communicating product information.
• Possession of a current ServSafe Food Handler’s card and/or acquire certificate.
  
  

Physical Demands & Work Environment

• Ability to work a flexible schedule to meet the needs of the business, including early mornings, evenings, weekends, and holidays.
• Ability to lift and carry up to 50 pounds and stand for 4+ hours.
• Ability to maneuver effectively around the café, office, and up/downstairs.
  
  

Benefits

• Medical, dental, and vision coverage for all full-time employees and their dependents
• 401(k) plan
• Paid time off and parental leave
• Free coffee at any Sightglass cafe and a weekly bag of beans
• Discounts on food, merchandise, extra bags of beans, and more
• Continuing education opportunities