LOCATION: Onsite listed in the job posting.
SUMMARY
This position is responsible for the overall sales, production, profitability and regulatory compliance of a banking center. It is also the responsibility of this position to ensure the branch delivers quality, accurate, and timely customer service.
Weekly Scheduled Hours: Mon-Thur 8:30-5, Fri 8:30-6, Sat 9-1
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Business development of market area through proactive sales calls and networking to meet or exceed all consumer and business loans, deposits and fee income goals.
* Involvement in the local market/community through civic organizations or community groups.
* Ensure that personnel are trained and motivated to attain high quality customer service standards and profit goals through proactive sales.
* In conjunction with support groups such as retail administration for retail branch managers, develop, identify and implement activities within the branch market area.
* Ensure that appropriate staffing is maintained at all times to provide high quality customer service levels.
* Regularly monitor the efficiencies of production standards.
* Ensure that regulatory compliance standards are met.
* Responsible for controlling operational and administrative expenses.
* Responsible for resolving all customer service problems.
* Responsible for representing the company in a professional manner at all civic and community affairs.
* Manage personnel, recommend & maintain staffing levels, performance appraisals, provide training, promotions, hiring, recommend salary adjustments and terminations.
* Other job related duties and special duties as assigned.
SUPERVISORY RESPONSIBILITIES
Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Bachelor's degree (B. A.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.
COMPUTER AND OFFICE EQUIPMENT SKILLS
Microsoft Office suite
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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