Are you ready to elevate your sales and customer service career with a leader in automotive technology? MAK's TIPM Rebuilders, a globally renowned provider in rebuilding TIPMs and ECMs, is seeking a B2B Sales and Support Representative to join our dynamic team in Chatsworth, California.

The Opportunity

We're looking for a proactive, results-driven professional who can not only excel in customer service but also help build and grow our B2B sales. This role is perfect for someone who thrives on challenges and is passionate about the automotive industry.

Key Responsibilities:

• Own B2B account management for shops and dealerships that regularly purchase from us.
• Track and report on key performance indicators (KPIs) related to account management and business development.
• Develop and implement a comprehensive LinkedIn outreach strategy to connect with potential B2B clients in the automotive industry.
• Identify and engage with decision-makers and key stakeholders within target companies.
• Create and optimize LinkedIn profiles and content to attract potential clients and showcase our expertise.
• Work with marketing to create new campaigns to create new leads and nurture existing accounts.
• Serve as a primary point of contact for our shop and dealership clients.
• Support our customer service team and provide phone, text, and email support to customers as needed.
• Collaborate with cross-functional teams to streamline processes and improve overall service delivery.
• Contribute to strategic initiatives that drive business growth and customer retention.

Qualifications:

• Proven track record in customer service, preferably in a technical or automotive-related field
• Strong communication and interpersonal skills with the ability to build relationships at all levels
• Experience in sales, B2B relationships, or marketing is highly valued
• Problem-solving skills with a proactive approach to addressing challenges
• Proficiency in CRM systems and other relevant software
• Spanish proficiency is a plus

What We Offer:

• Starting pay at $25/hour, commensurate with experience
• Comprehensive benefits package including medical, dental, vision, 401(k)
• Potential for bonuses or commissions as B2B program grows
• Opportunity for professional growth and advancement within a rapidly evolving industry
• Full-time, on-site position in Chatsworth, California

About Us

MAKS is a globally renowned provider in the rebuilding of TIPMs and ECMs. We take pride in being at the forefront of the automotive industry, specializing in the restoration of critical components that serve as the nerve center and power distribution hub of vehicles.

At MAKS, we're not just rebuilding, we're leading the charge for technology that will shape the future and revolutionize automotive history. We're committed to mastering the intricate schematics and technical intricacies of MOPAR vehicle electronics. This dedication has propelled us to become recognized experts in the field.

As a member of our team, you'll play a pivotal role in our mission to target numerous manufacturing modules that are pivotal in the automotive industry today. We cater to a diverse clientele, including consumers, skilled mechanics, and trusted dealers who rely on us to resolve a wide range of electrical vehicle faults.

Our commitment to excellence is anchored in five core values that shape our culture, drive innovation, and set us apart in the automotive industry. Join us on a journey where these values aren't just words on paper; they're the heartbeat of our organization.

Trailblazers: We are pioneers, forging paths into the unknown and pushing boundaries. At Mak's, we celebrate the spirit of exploration and innovation. As a Trailblazer, you'll be at the forefront of industry advancements, leading the charge towards a future where automotive excellence knows no bounds.

Value of Reputation: In an industry built on trust, our reputation is our most valuable asset. We take pride in delivering quality, integrity, and reliability with every rebuilt TIPM and ECM. Join us, and contribute to a legacy that speaks of excellence and trustworthiness in every vehicle we touch.

Accountability: Accountability isn't just a buzzword here; it's a way of life. We own our actions and decisions, recognizing that each member of the Mak's team plays a vital role in our success. As you embark on this journey with us, expect to be empowered to take ownership and make a meaningful impact.

Empathy: In a world driven by technology, we never forget the human touch. Empathy is the cornerstone of our relationships – with colleagues, clients, and the automotive community. Join us, and let your compassion and understanding enhance the way we connect and collaborate.

Evolve or Bust: Standing still is not an option; evolution is our constant. We thrive on adaptability, eagerly embracing change as a catalyst for growth. At Mak's, you won't just witness evolution; you'll be an active participant, contributing to a culture that believes in continuous improvement and staying ahead of the curve.

At MAK's, we're not just rebuilding components; we're shaping the future of automotive technology. If you're ready to take your career to the next level and be part of a team that values innovation, accountability, and continuous evolution, we want to hear from you!

Apply now and join us in revolutionizing the automotive industry!