ITCON Services is seeking to hire a motivated and knowledgeable Azure IT Manager to join our team. ITCON Services is seeking a self-motivated, service-oriented IT professional to assume an IT Manager role in IT engineering and operations as part of a team of IT professionals operating in a flexible/hybrid work arrangement to provide Help Desk and operational support 7-days per week. The ideal candidate will be eager for professional development and thus will welcome daily challenges as opportunities to develop oneself and to make ITCON operations more efficient, scalable and robust.
Responsibilities
Design and implement scalable, secure, and reliable cloud solutions using Microsoft Azure
Manage and monitor cloud infrastructure to ensure optimal performance and availability
Automate cloud operations and workflows using tools like PowerShell, and Power Automate
Ensure the security and compliance of cloud environment in accordance with industry standards
Troubleshoot and resolve cloud-related issues in a timely manner
Collaborate with IT and Business stakeholders to align cloud solutions with business goals
Optimize cloud performance and cost through continuous monitoring and improvement
Develop and maintain comprehensive documentation for cloud-based systems and processes
Perform server administration tasks including but not limited to regular patching, hardening/securing virtual machines, resource monitoring, and research events log warnings, and errors
Manage and monitor network infrastructure to ensure 100% network availability across the board
Monitor network traffic, and configure rules to minimize exposure
Configure, manage, and monitor endpoint deployments utilizing Windows Autopilot
Configure, and deploy patches to endpoints utilizing Microsoft Endpoint Manager
Administer, and manage user account creation in O365 admin center
Administer license counts, and billing profiles within O365 admin center, and partner center
Utilize Microsoft Defender for Endpoint to remediate vulnerabilities discovered within the organization
Leverage Microsoft Purview to govern, protect, and manage data across the organization
Assist the team with incident resolution, and respond to service requests
Partner with internal departments and external partners to communicate project status and activities
Establish and maintain strong vendor relationships for procurement of IT hardware and software
Maintain IT equipment inventory utilizing asset management tools
Plan and support internal and external auditing and governance activities
Qualifications -Bachelor's degree in information technology or a related/comparable technical field
Required Skills
5+ years of hands-on experience in enterprise-worthy (secure, scalable and SLA-managed) cloud operations ( Microsoft Azure experience is required; any AWS and GCP experience is a big plus)
Strong knowledge of cloud architecture and design principles , and virtualization and container technologies
Expert in Windows, MAC, and Linux operating systems with strong configuration and troubleshooting skills
Knowledge of CMMC and ISO requirements
Proficiency in scripting and automation
Proficiency in Mobile Device Management (MDM), including Microsoft Intune
Understanding of cloud security best practices and compliance requirements
Excellent problem solving and communication skills
Familiarity with ITSM tools solutions such as: ManageEngine, and ServiceNow
Ability to work independently and as part of a team
Real-life experience with or working knowledge of various enterprise-worthy (secure, scalable, and centrally manageable) remote access, remote desktop and remote work technologies and solutions, including, Remote Desktop (e.g., Azure RDP and VDI), VPN. cloud-based tools and applications (e.g., web applications and MS Office 365) and thin-clients in corporate or government (e.g., federal agency) environments
Certifications in Microsoft 365, and Microsoft Azure e.g.: Microsoft 365 Certified: Administrator Expert, Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert
Must be willing to work: A flexible schedule on a regular basis, including extended hours, evenings, weekends and the occasional vacation as business needs require (e.g., weekend and evening Help Desk support), At least three (3) days of the week in the office
Preferred Skills
Experience and skills in the following tools, technologies, products, etc.: Cisco UCX (call center platform) and Cisco Meraki (Networking), Ubiquity products (Wired/Wireless Networking, Access Control and Security), Azure/Microsoft Power Platform and Visual Studio, Domo, Tableau and similar reporting and data analytics tools/technologies, Conferencing (Polycom, Surface Hub, etc.), Probo, Git, GitHub, Jira and other DevOps and collaboration, CI/CD, etc. tools and systems, Drupal, SharePoint and other content- and knowledge-management products, On-premises and cloud databases (MS SQL, Oracle, MySQL, PostgreSQL, etc. and their present-day cloud analogs/counterparts)
Equal Opportunity Statement -Include a statement on commitment to diversity and inclusivity.