Submitted by Katie Bell on August 15, 2022 InfusionPoints is looking for engineers with a diverse set of experiences and skillsets to help maintain our customer’s Federal General Support System on AWS / Azure infrastructure. As an InfusionPoints’ engineer you will provide service insight, response, and service management to maintain high service reliability and availability with low touch through extensible services and platforms, standardized processes, automation of routine tasks, and product feedback. Location can be remote or northwestern NC. Responsibilities Maintain a General Support System (GSS) on AWS infrastructure. Build and keep a healthy CI/CD pipeline for GSS solutions Administer systems necessary to maintain CI/CD pipeline Strong focus on quality and automation Conduct post-mortems to analyze failures and prevent recurrence Deploy and manage infrastructures for next-gen cloud SaaS platforms Contribute ideas on how we can continuously improve systems and processes Provide service support by participating in regular on-call shifts responding to service issues Minimum Qualifications Strong communication and interpersonal skills Experience providing on-call support for high priority incidents Experience with Cloud Infrastructure (Azure/AWS) Experience with Microsoft Active Directory Experience with Microsoft Windows 2016 Experience with Microsoft RDS Farm Knowledge of Microsoft ADFS and AWS integration Strong knowledge of Windows & Linux OS Hardening Experience with multiple Linux distros (CentOS, REHL, Ubuntu, Debian) Strong communication and interpersonal skills Systematic problem-solving approach coupled with a strong sense of ownership and independence Experience working in a software application development environment Experience with CI/CD tools such as Jenkins, Ansible, PowerShell, Python, Git, Terraform, Packer Experience working in a highly secure environment Operational experience with networking and an understanding of networking principles US Citizens only Preferred Qualifications Experience operating, troubleshooting, and scaling online services Experience reviewing security scans and remediating vulnerabilities Familiarity with security issues in the cloud such as intrusion, penetration, and vulnerability scanning Experience with monitoring solutions: e.g. ELK, Splunk, Nagios, Solarwinds, Wavefront, etc.… Experience with Jira Service Desk and PagerDuty or similar tools Experience with Change Management processes and functions Experience with various data management technologies including relational and non-relational databases and message queues Education BS in Computer Science or related technical field, or equivalent industry experience Nice to have at least one of following certifications: AWS or Azure certifications About Us InfusionPoints is a consulting, cyber security and technology firm that infuses security into business solutions to protect our clients' consumer, employee, and partner information. As an independent trusted partner, we help our clients by leveraging our information technology (IT) frameworks to efficiently develop, deploy, manage, and optimize secure business solutions for State and Federal Government, banking, insurance, finance, retail, and healthcare industries. InfusionPoints' consultants combine a unique blend of security, technology and business skills to help our clients define IT, security and privacy strategies and manage major IT, security and privacy initiatives, while achieving high returns on their IT investments. Our experienced consultants apply holistic, integrated methodologies for infusing security and privacy capabilities into business solutions, by combining our frameworks with critical thinking and deep analytics to solve your most pressing security and privacy challenges. InfusionPoints relies on the expertise and professionalism of our employees as the key to our success. Our consultants have broad experience in commercial and government organizations and have a variety of industry certifications, and advanced degrees. InfusionPoints offers a competitive compensation and benefits package and is an equal opportunity employer and a drug-free workplace.