Customer Service Representative Duties: - Provide exceptional customer service by addressing inquiries and resolving issues promptly and professionally - Assist customers with product selection, pricing, and purchasing decisions - Process customer orders and ensure accurate and timely delivery - Handle customer complaints or concerns with empathy and find appropriate solutions - Maintain customer records and update information as needed - Collaborate with other departments to ensure smooth order fulfillment and customer satisfaction - Conduct employee orientation sessions to familiarize new hires with company policies and procedures Skills: - Strong customer service skills with the ability to effectively communicate and build rapport with customers - Excellent problem-solving abilities to address customer inquiries or issues - Proficient in administrative tasks such as data entry, record keeping, and documentation - Knowledge of market trends and retail management principles - Ability to manage multiple tasks and prioritize workload effectively - Experience in shift management is a plus We offer competitive pay, comprehensive benefits package, and opportunities for career growth. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity. This job description is intended to convey information essential to understanding the scope of the position. It is not intended to be an exhaustive list of qualifications, skills, duties, or responsibilities associated with the role. Job Type: Full-time Pay: $33,280.00 - $37,440.00 per year Benefits: 401(k) matching Dental insurance Employee discount Flexible schedule Retirement plan Vision insurance Shift: 8 hour shift Day shift Work Location: In person