Responsibilities and key activities This section includes the responsibilities and key activities that the Service Technician is either accountable for, or responsible to execute. Responsibilities and key activities Service operations  Accountable for the end-users and the site safety  Accountable for the safe working environment  Responsible for safe working practices and carrying out the operations according to Service instructions and safety instructions.  Accountable for solving the complex technical issues that can not be solved by the maintenance technician by applying the correct break down correct analysis procedures.  Accountable to communicate new technical issues found on the equipments that could cause call outs or safety hazards (and to create the linked sales leads)  Accountable for the execution of the service visits (planned Service, callouts, and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation and the processes  Responsible for effectively planning his workload, in conjunction with the service supervisor  Accountable for raising sales lead to his supervisor  Accountable for very precise and timely back reporting of the work done according to the process  Responsible for submitting timesheets based on the execution  Responsible for managing his proximity stock (shelving, inventory, stock transfer, etc), identifying the spare need, and requesting the spare to his supervisor.  Responsible for keeping the service tooling, van, instruments, etc safe, maintained and in good condition  Contributes to the ongoing improvement of the products, the methods, and the safety by feedback to his supervisor and the safety and quality officer Leadership / People management  Responsible for regular updates of his supervisor on all relevant information  Responsible for being familiar with all aspects of lift and associated technology and accountable for attending the proposed training  Accountable for improving the competence of the Maintenance Technicians by explaining the root causes and the solutions of the technical issues solved.  Takes part in meetings and work groups related to quality and technical issues  Accountable to give training/coaching to persons nominated by the supervisor(knowledge transfer). Service te Job Type: Permanent Pay: QAR1,800.00 - QAR2,000.00 per month