We are looking for an Automation Service Engineer II to join our growing Service Engineering team in support of clinical patient testing in our high throughput CLIA lab. The Automation Service Engineer II will be responsible for delivering primary service response to laboratory operations at the Billion To One - Union City location. The selected candidate will be part of a team that handles the troubleshooting, repair, and maintenance of laboratory equipment. The ideal candidate for this position is skilled in providing excellent customer service, troubleshooting errors with laboratory automation equipment, and maintaining detailed records of issues and resolutions. Shift Hours: Tuesday-Saturday, 8am-4:30pm Responsibilities: * Work in a team responsible for service, support, and troubleshooting of automated processes and instrumentation * Execute or coordinate routine maintenance of laboratory equipment * Perform Installation, Operational, and Performance Qualification on equipment * Troubleshoot and triage equipment issues and involve vendors as required * Draft documentation related to equipment operation and maintenance as needed * Suggest process improvements and design a plan to execute them * Maintain organized equipment parts inventory and comprehensive equipment records * Execute special projects as assigned Requirements: * BS degree in a scientific discipline * 3+ years of experience servicing Liquid Handlers, or 5+ years of other relevant experience * Experience troubleshooting electro-mechanical, fluidic, and pneumatic systems * Proficient use of a variety of hand tools and electronic test equipment for maintenance, repair, and qualification tasks * Familiarity with the basics of a coding language and flow control logic * Understanding of clinical laboratory assays and their applications * Ability to identify, analyze and solve problems with minimal direction * Strong willingness to learn in a complex laboratory environment * Strong attention to detail and accuracy * Excellent documentation skills with working knowledge of Good Document Practices (GDP) * Strong communication skills (verbal and written) Nice-to-Haves: * Experience with troubleshooting liquid handler scripts is desirable * Programming and coding experience * Experience working in a CLIA regulated environment * Experience developing training programs and performing knowledge transfer * Ability to effectively work in a team environment and build strong working relationships * High degree of initiative and self-motivation Benefits And Perks: * Working with a team of 'rockstars' who bring out the best in everyone * Open, transparent culture that includes weekly Town Hall meetings * The ability to indirectly or directly change the lives of hundreds of thousands patients * Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered at 80% * Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%) * Retirement savings program including a 4% Company match * Free daily on-site lunches provided from top eateries * Latest and greatest hardware (laptop, lab equipment, facilities) * A variety of perks on campus (state of the art gym, restaurant) * Free on-site EV charging (compatible with all EVs, including Tesla) At BillionToOne, we are proud to offer a combination of a (1) base pay range (actual amount offered is based on experience and salary/equity options split that the candidate chooses), (2) generous equity options offering, (3) corporate bonus program, on top of (4) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.). For this position, we offer a total compensation package of $158,970 per year, including a base pay rate of $61.30 - $66.20 per hour. BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.