Company Description

Impact Engineering Ltd is a trusted automation partner focused on business transformation, digitalization, and providing innovative automation solutions. Our mission is to maximize safety, quality, and efficiency while minimizing costs and environmental impact. We offer a range of services from consultancy to automation projects and targeted training, all aimed at adding value to businesses navigating digitalization.

About the Role:

We are seeking to hire an Automation Managed Service Lead to join the team in Impact Engineering. This role is based on a key customer site in North Dublin.

Candidates must be approved to work in Ireland.

Responsibilities:

• Lead and manage a team of automation engineers on a customer site
• Provide guidance, mentorship, and support to team members, fostering a collaborative and high-performance work environment.
• Report on key metrics to the Impact Engineering Leadership team
• Project Manager for all Impact projects on site ensuring timelines, budgets, and deliverables are met
• Act as the primary point of contact for the client, managing day-to-day relationships and addressing service-related concerns.
• Implement and maintain effective monitoring, reporting, and escalation processes
• Manage resource allocation to ensure service delivery is maintained without disruption
• Continuously identify opportunities for process improvements to enhance service quality and efficiency
• Ensure that best practices, standards, and compliance requirements are adhered to in service delivery

Requirements:

• 15 – 20 years experience of life sciences automation with growing levels of responsibility
• Technical degree in automation or related discipline
• Further post graduate qualifications in project management highly desirable
• Excellent ability for working with people and leading teams
• Energy, passion and vision to drive growth strategy
• Technical background in DeltaV DCS and Siemens/Rockwell PLC’s a strong advantage