The Quality Assurance Engineer will develop, modify, and execute software test plans, automated scripts, and programs for testing. This role involves debugging software products through systematic tests to ensure and maintain quality standards for products. The Quality Assurance Engineer will also ensure that system tests are effectively completed, documented, and resolved.

Key Responsibilities

• Design and implement automated and manual test cases for Salesforce applications and related systems.
• Develop, maintain, and execute functional, regression, and integration test cases for Salesforce applications.
• Create and run automation test scripts using Tosca.
• Conduct API testing using Tosca, validating request/response behavior across integrations.
• Actively participate in Agile ceremonies, sprint planning, and story refinement, contributing QA insights early in the development cycle.
• Document test plans, test cases, and test data sets, ensuring clear traceability to requirements.
• Identify, log, and track defects, perform root cause analysis (RCA), and collaborate with cross-functional teams to revalidate fixes.
• Support test optimization efforts through reusable components and automation improvements.
• Provide input on story refinement and share QA insights during sprint ceremonies.
• Apply test design techniques (including positive, negative, and edge case coverage) to improve overall quality outcomes.
• Validate Salesforce workflows, custom objects, and system integrations across different environments.
• Collaborate with developers and product teams to identify gaps, clarify requirements, and ensure robust test coverage.

Basic Qualifications

• Bachelor’s degree in Information Technology, or a related field.
• 3 - 5 years of experience in Software Quality Assurance, with a balance of both test automation and manual testing.
• Hands-on experience working in an Agile environment, actively contributing to sprint planning and test-driven development.
• Strong hands-on automation experience with programming skills.

Other Qualifications:

• Preferred certifications: TOSCA Certification (TA1 or equivalent) or Salesforce Certification such as Administrator.
• Experience with end-to-end testing, including test planning, execution, UAT, and regression testing.
• Strong communication skills with the ability to collaborate effectively across teams.
• Self-motivated, enthusiastic, and curious, with a proactive approach to problem-solving and continuous learning.
• Strong analytical and problem-solving skills with a keen eye for detail.