Safety Insurance has become one of the leading property and casualty insurance providers in Massachusetts mainly because of our unwavering commitment to independent agents and their customers. Our success is built on a philosophy of offering the highest quality insurance products at competitive rates and providing the best service at all costs.

Through our supportive career, educational and family policies, we enable our employees to be their best. We respect the balance of work and leisure by offering flexible schedules and a 37.5 hour workweek. Safety employees enjoy a positive environment in our convenient downtown office located in the heart of Boston's financial district.

Along with our competitive salaries, we offer a comprehensive benefits package including medical and dental insurance, 100% matching 401k retirement plan, 100% tuition reimbursement and much, much more!

This position requires some full-time work experience. Qualified candidates with prior insurance claims knowledge will be a plus, but not mandatory. Individuals will matriculate through Safety’s formal training program to learn basic adjusting skills and develop investigative techniques in handling automobile physical damage claims. The successful candidate will be an advocate for delivering a high level of customer service, while displaying empathy and a supportive attitude for our policyholders.

DUTIES

• Sets up first notice of losses (FNOL) using Safety’s proprietary software programs
• Interprets coverage and identifies potential coverage defenses
• Gathers and analyzes relevant information from insureds, claimants, witnesses and law enforcement to establish liability and scope of damages
• Becomes proficient in using various software and database programs
• Applies Massachusetts Standards of Fault to determine liability
• Identifies all subrogation opportunities
• Fosters and maintains a collaborative business relationship with our agency partners
• Delivers first class claims service to Safety’s valued customers
  
  

Qualifications

• College degree or insurance-related work experience required
• Superior organizational skills and attention to detail
• Customer service experience desired
• Excellent communications skills
• Ability to work cooperatively within a team environment