What you will be doing: You will specialize in the configuring, readying, and troubleshooting of software/network-based product solutions. A fundamental understanding of audio-visual principles, functionality, and terminology is required to be successful. Responsibilities and Duties * Configuration of manufacturer applications, interfaces, and products based on system/client requirements. * Develop configuration requirements and documents for manufacturer applications and products * Provide support in developing, implementing and testing patch releases and system firmware upgrades. * Plan and execute assigned configuration tasks within deadlines both in the integration lab and the field. * Verify systems integration wiring connectivity and terminations in the lab * Analyze and resolve configuration issues in a timely manner. * Provide support in loading, testing, and documenting results of pre-built customized control programs, touch panel files, and DSP builds. * Verify systems installation wiring connectivity and terminations in the field * Complete final product configuration, testing, and commissioning of system solutions utilizing Field Commissioning Reports * Perform end-user training on specific software applications and interfaces requiring client interaction * Assist in system solutions analysis, design, development, and testing activities. * Develop and maintain configuration policies and procedures. * Review and recommend changes to existing configuration processes. * Provide technical guidance to junior specialists in their assigned job duties. Required Skills: * At least 5 years of experience in AV Installation, Commissioning and Service * AVIXA CTS/CTS-I and CQT preferred. * Good working knowledge of Crestron, BIAMP, Extron and QSC * Experience with AV industry software platforms. Any direct programming experience is a plus * Strong Networking skills. Any specific certifications or training is a plus. * Experience with Audio tuning, equalization and DSP Programming * Organized, proactive and good communication skills