Education: Bachelor's/College Degree or equivalent and relevant formal academic

· Must be college graduate/level or with related work experience.

Responsibilities:

Experience: At least 3 to 4 years work experience in Business Analysis and/or Business Process Development.

· With background in ATM replenishment, FLM & SLM.

· Prior experience in cash handling is advantage but not required.

· Must possess a high degree of personal integrity.

· Responsible and self-disciplined

· Has the ability to follow procedure and have a structured approach to problem-solving.

Communication Skills: Excellent both in written and verbal

Analytical Skills: Proven work experience in business and system analysis

MS Office: Advanced knowledge in Microsoft Office

Interpersonal Skills: With strong interpersonal skills is required to build good relationships and can work well with others.

People Skills: Can present himself professionally.

DUTIES:

· Responsible for performing operational support duties of the ATM Services by monitoring ATM status.

· In-charge of dispatching Field Personnel (Tellers) in Armored Card Unit for loading (ATM Cash Replenishment).

· Monitors Field Personnel (Tellers).

· Act as Technical Support or assisting Field Personnel (Teller) for ATM concerns or inquiry and investigates any ATM related disputes or fraudulent issues.

· Act as reliever in ATM cash replenishment, when needed.