Join Marcura as an Asst. Team Lead- Billing and Collections – A Remote-First Opportunity with Flexible Work Culture

About Us

Marcura was founded 23 years ago by two visionary entrepreneurs. Our mission has always been to revolutionize digital processes within the global shipping industry. We achieve this by putting our customers first and creating innovative solutions that make a real-world impact. Our team is diverse, dynamic, and dedicated to driving forward a more efficient, tech-enabled future in maritime.

With over 650 customers across 53 countries, an energetic team of 980+ members worldwide, and ambitious growth targets for 2025, we’re poised for continued success. Now, we’re looking for talented individuals who are as committed to excellence as we are to join us in this exciting journey.

About the Role: Asst. Team Lead- Billing and Collections

Your Day-to-Day Will Involve:

The Billings and Collections Assistant Team Leader will play a critical role in managing the Billing and Collections team to ensure accurate and timely invoicing and efficient collections. This position requires a strong attention to detail, leadership skills, and the ability to manage tasks effectively while assisting the team in meeting its goals.

Billing and Invoicing:

Assist in the preparation and distribution of invoices to clients accurately and on schedule for US region. Review invoices to ensure they meet company standards and resolve any discrepancies promptly. Oversees invoicing of complex credits account.

Collections Management:

Monitor accounts receivable, identifying overdue payments, and implementing appropriate collection actions. Collaborate with clients and internal departments to resolve payment issues and discrepancies. Maintain accurate records of collection activities and account statuses.

Leadership and Team Support:

Collaborate with the Finance Controller in managing and mentoring the team. Provide guidance and training to team members, assisting them in improving their performance. Help set team objectives and monitor progress toward achieving goals.

Customer Relations:

Maintain a professional and customer-oriented approach when addressing client inquiries, payment concerns, and discrepancies. Ensure a positive customer experience and resolve any issues efficiently and courteously.

Reporting and Analysis:

Generate and analyze regular reports on billing and collections performance. Identify trends, areas for improvement, and recommend process enhancements to optimize operations.

Process Improvement:

Collaborate with the Billing and Collections Coordinator and Finance Controller to identify and implement process improvements aimed at enhancing efficiency and accuracy.

Qualifications We’re Looking For:

• Bachelor’s degree in finance, Accounting, Business, or a related field
• Minimum of 3 years’ experience as Team lead for Billing and Collection
• Applicant should have minimum of 3 year in a related capacity.
• Proven experience in billing, collections, or financial management.
• Strong knowledge of billing software and financial systems.
• Leadership and team management abilities.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure, meet deadlines, and adapt to changing priorities.
• Proficiency in Microsoft Office applications, especially Excel.
• Knowledge of relevant laws and regulations in billing and collections

Why Marcura? Here’s What We Offer:

• Competitive Salary and Bonus: We reward your expertise and contributions.
• Flexible, Remote-First Culture: Work remotely with occasional in-office events and project days to foster collaboration and team spirit.
• Inclusive Onboarding Experience: Our onboarding program is designed to set you up for success right from day one.
• Marcura Wellness Zone: We value your work-life balance and well-being.
• Global Opportunities: Be part of an ambitious, expanding company with a local touch.
• Monthly Performance Support: Our modern performance management framework empowers you to reach your full potential.
• Diverse, Supportive Work Culture: We’re committed to inclusion, diversity, and a sense of belonging for all team members.

Our Vision and Values

Marcura’s innovative products continue to shape the maritime industry, enhancing productivity and creating a positive, lasting impact. By automating repetitive tasks, we empower maritime professionals to focus on more strategic, rewarding work. We’re proud of our progress in diversity, particularly in increasing gender representation in a traditionally male-dominated industry. At Marcura, we believe in hiring exceptional people and fostering a workplace where everyone can thrive.

Ready to make a difference in a rapidly growing, global tech company? Apply today and let’s chart the course forward, together.

For more information about our journey and mission, visit our website and LinkedIn pages.