RKW Residential

Associate Regional Manager

St. Louis, MO, US

Remote
Full-time
3 days ago
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Summary

Summary: The Associate Regional Manager is a newly created leadership role designed as a feeder position to a full Regional Manager. Over approximately 6-12 months, the Associate Regional Manager will oversee a curated property portfolio while also engaging in business development to expand our presence in the Midwest market. This role includes direct supervision of on-site property teams, with strategy and oversight from the Regional Manager, and a concentrated focus on occupancy growth, asset stabilization, and NOI management. Essential Duties and Responsibilities: Portfolio Management & Operational Oversight * Property Oversight: Manage daily operations across 2-3 multifamily properties, ensuring alignment with company standards on leasing, maintenance, and resident/client relationships. * Performance Accountability: Monitor occupancy rates, budget adherence, and asset stabilization goals in partnership with on-site teams. * Compliance & Risk Management: Ensure compliance with Missouri and local St. Louis regulations. Oversee safety protocols, address property issues proactively, and lead emergency responses as needed. Team Leadership & Development * Direct Supervision: Provide leadership for on-site staff (2-6 team members per property), including hiring, training, performance management, and professional development. * Mentorship & Coaching: Guide Property Managers and leasing staff to meet occupancy, customer service, and financial goals. Identify high-potential employees for future leadership roles. * Culture & Engagement: Foster a supportive culture that emphasizes accountability, collaboration, and continuous improvement. Financial & NOI Management * Budgeting & Forecasting: Collaborate with corporate accounting and property managers to prepare annual budgets, control expenses, and optimize NOI. * Financial Analysis: Review monthly financial statements, analyze variances, and recommend corrective measures to maintain or exceed financial targets. * Vendor & Contract Negotiation: Approve and manage vendor contracts while seeking cost-effective, high-quality solutions for each asset. Business Development & Growth * Market Expansion: Devote dedicated time to prospecting new clients and forging relationships with real estate investors, developers, and other partners in the Midwest region. * Client Transition: Onboard new assets seamlessly, integrating teams and operations into company systems and best practices. * Market Research: Leverage industry data, attend local conferences or networking events, and maintain awareness of regional market trends to identify opportunities for portfolio expansion. Cross-Functional Collaboration * Corporate Support Coordination: Work closely with HR, marketing, IT, and business support teams for staffing, brand management, systems training, and technology updates. * Regional Alignment: Communicate regularly with the Regional Manager and Regional Vice President to share portfolio updates, align on strategic initiatives, and ensure consistent execution across regions. * Systems & Reporting: Champion the use of property management software (e.g., Yardi, OneSite) to standardize reporting, track key metrics, and maintain data accuracy. Preferred Qualifications: * Bachelor's degree in Business, Real Estate, or related field. * 2-3 years of experience in residential property management, ideally within the Midwest region. * Experience managing multiple sites or assets, along with demonstrated leadership skills. * Proficiency in RealPage/OneSite, Yardi, CRM platforms, and MS Office. * Certifications such as CAM/CPM, OSHA-10, or LEED Green Associate (a plus). * Strong knowledge of Fair Housing, ADA, and disaster preparedness protocols. Physical Demands: * Lift up to 25 lbs.; inspect units across 4+ flights of stairs. * Walk outdoor properties in heat/humidity; stand/sit for extended periods. * Stand/sit for prolonged periods. WORK ENVIRONMENT * Exposure to Southeastern weather (heat, humidity, storms); indoor/outdoor work required. * Moderate noise (e.g., leasing office, maintenance teams). Travel: * Up to 90% travel (site audits, regional meetings, training). This job description is not all-inclusive and other duties may be assigned.

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