About Rate Gain

RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 3,200+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion. Rate Gain today is one of the world’s largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business. Founded in 2004 and headquartered in India, today Rate Gain works with 26 of the Top 30 Hotel Chains, 25 of the Top 30 Online Travel Agents, 4 of the Top 5 Airlines, and all the top car rentals, including 16 Global Fortune 500 companies in unlocking new revenue every day.

About Adara

Adara, a RateGain company, is a global leader in travel data analytics, harnessing the power of the world's largest travel data consortium. We help brands achieve better marketing ROI by delivering actionable insights from over 4 billion searches and 23 billion data points across 100+ countries. Our platform leverages AI to enable customer acquisition, retention, and wallet share expansion. For more information, visit the Adara Website

Exploring the role:

As an Analyst of Customer Analytics, you will support the Director of Customer Analytics in delivering high-quality, actionable insights for our clients. You will work closely with the Director, Account Managers, and Sales teams to provide data-driven solutions tailored to client objectives. Your role will involve developing reports, performing in-depth analyses, and presenting findings in a way that helps clients unlock the full value of Adara's data offerings.

Adara, a Rate Gain company, is a global leader in travel data analytics, harnessing the power of the world's largest travel data consortium. We help brands achieve better marketing ROI by delivering actionable insights from over 4 billion searches and 23 billion data points across 100+ countries. Our platform leverages AI to enable customer acquisition, retention, and wallet share expansion. For more information, visit Adara Website.

How your day-to-day responsibilities will look like:

• Assist in creating and delivering custom analytics reports and dashboards that align with client-specific goals.
• Analyze and interpret large datasets to uncover actionable insights for clients in the travel industry.
• Collaborate with Account Managers to understand client needs and provide data-driven recommendations.
• Support the Director in translating complex data into easily digestible visualizations and reports for clients.
• Develop creative ways to present Adara's data that resonates with client objectives and market opportunities.
• Ensure the timely delivery of high-quality client analytics reports that meet or exceed expectations.
• Maintain a strong focus on data accuracy and integrity in all client-facing deliverables.
• Work with cross-functional teams, including Sales and Product, to align analytics solutions with client needs.
• Stay informed about industry trends and emerging analytics technologies to maintain Adara's competitive edge.
  
  

Education & Work Experience :

• Bachelor's degree in Data Analytics, Business, Economics, Computer Science, or a related field.
• 3+ years of experience in data analytics or a similar role, ideally within the travel or tech industry.
• Proven ability to create and present clear, actionable reports and insights to clients or internal teams.
• Experience working with data visualization tools (e.g., Tableau, Power BI) and database management (e.g., SQL, Excel).
• Strong analytical skills with an ability to translate data into strategic business insights.
• Ability to work collaboratively with both internal teams and clients.
  
  

Knowledge Required:

• Experience working in the travel or hospitality industry.
• Familiarity with customer data analytics and segmentation.
• Experience with reporting automation tools and data management platforms.
  
  

Skills :

• Proficiency in data analysis tools (SQL, Excel, Tableau, Power BI).
• Excellent communication and interpersonal skills with a client-centric approach.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• A keen eye for detail and data accuracy.
  
  

Attitude :

• Problem Solving: Ability to approach complex client problems and deliver data-driven solutions.
• Client-Centric Approach: Prioritizing the client's needs and consistently delivering high-quality service.
• Collaboration: Effective teamwork with cross-functional teams to provide holistic analytics solutions.
• Adaptability: Adapting in a fast-changing industry, continuously learning and applying new skills.
  
  

Equal Opportunity Employer

We are proud to be an equal opportunity employer and are committed to providing a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.