Proven Recruiting

Associate Helpdesk Engineer

Austin, TX, US

$85k
9 days ago
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Summary

Onsite Monday-Thursday - Fridays Remote- South Austin

Who you are:

  • 1-3 years of helpdesk experience
  • M365 experience, extensive troubleshooting
  • VOIP and IAM troubleshooting experience
  • Hardware troubleshooting
  • Bachelor's degree in related field


What you’ll do:

  • Take around 10 tickets per day, communication through email and phone
  • M365, Ringcentral and Okta troubleshooting
  • Hardware troubleshooting


What’s Next:

Perks:

  • This is a direct hire position that has to be worked onsite. If you are not in Austin, please do not apply unless you are serious about relocating
  • Not able to provide Visa sponsorship


What does this position pay?

Compensation is determined by several factors which may include skillset, experience level, and geographic location.

The expected range for this role is $80-$85K

Diversity Note:

We actively support and promote people of various background from race, religion, gender to geographical area, university, lifestyle, and personality type. Proven recruiting is minority-owned, majority women and is a strong advocate for diversity and inclusion in the community.

Apply Today!

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