Responsible for Preventive Maintenance (PM’s) and minor repairs on all Tecan products.

Responsibilities:

• Performs preventative maintenance and repairs on Tecan instruments.
• Participation in the sharing of information obtained from unique problems or training
• Specialized to the Field Service Team and the Tecan organization if appropriate.
• Performs record keeping of service calls according to company policy.
• Maintains appropriate parts inventory by checking stock to determine inventory level;
• anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Provides back-up service support outside of assigned territory as needed.
• Maintains technical knowledge by attending educational workshops, and reviewing technical publications.
• Handles essential tasks as assigned and responds to change productively.
• Follows all local safety procedures, State and Federal OSHA Regulations, and reports any safety concerns
• This position requires a presence in the greater Philadelphia area and the ability and willingness to maintain a travel schedule, including traveling on short notice.

Skills

• Ability to work well under pressure and to multitask
• Strong organizational skills
• Strong follow-up skills
• Ability to complete all tasks assigned in a timely fashion
• High level of commitment and initiative
• Willingness to disseminate new information obtained to automation team members
• Professional phone etiquette required.
• to interact effectively with diverse groups inside and outside of the organization
• Ability to work effectively with customers
• Ability to manage time effectively
• Ability to travel up to 70% of the time
• Retains a valid driver’s license.
• Dependability is a must.
• Excellent written and oral communication skills (including legible handwriting).
• A desire to make the difference!
• Proven team player

Experience

• BS degree in Life Science or Computer Science desired
• Electro/mechanical experience a plus
• Well-developed PC skill level, including MS Windows and Office Suite.