University Job Title

Associate Director, Administration

Bargaining Unit

None - Not included in the union (Yale Union Group)

Time Type

Full time

Duration Type

Regular

Compensation Grade

Administration & Operations

Compensation Grade Profile

Senior Manager; Senior Program Leader (M7)

Wage Ranges

Click here to see our Wage Ranges

Searchable Job Family

Administration

Total # of hours to be worked:

37.5

Work Week

Standard (M-F equal number of hours per day)

Work Location

Medical School Campus

Worksite Address

37-55 College Street New Haven, CT 06510

Work Model

Hybrid

Position Focus

Reporting to the Senior Director, the Associate Director will serve as a key leader within the department, with responsibility for management of the Department functional leaders, staff and overseeing the development of business plans, drafting new clinical contracts, clinical scheduling, compliance issues and the daily operations of the department. Supports the Chair and the Senior Director in overseeing the execution and implementation of department-wide initiatives. The role will serve as the point person on these initiatives. This will involve coordination of efforts and execution with the Integrated Business Operations, the Dean’s office, senior department leadership, other YSM representatives and Yale New Haven Hospital representatives. Serve as a confidential resource and liaison for the Chair and the Senior Director regarding developing issues and concerns. The role will work with the Integrated Business Office as well as YM leadership to understand the key drivers for both clinical and research productivity and work on action plans to improve in areas of need. Will help lead efforts to analyze data related to departmental growth and strategic planning and program development. This position will manage many defined areas of work to ensure that goals are met.

This position is Hybrid- 3 days/ week onsite. Wednesday is a required onsite day

Essential Duties

• Develop staffing capacity models and manage workload distribution to ensure the Operations Managers have adequate staffing. 2. Ensure standardization to support their financial and administrative support needs across all sections, ensuring appropriate use of university reporting and when necessary, develop standardized supplemental reports. 3. Serve as part of the Departmental leadership team and attend and contribute to departmental leadership meetings, with Lead Administrator and Associate Director, Finance, including YNHH quarterly meetings and Dean’s financial meetings as needed to represent the needs of the Department. 4. Manage work and lead change management initiatives with Lead Administrator and Operations Manager across sections. 5. Ensure adherence to all deadlines and completion of activities related to finance, human resources, space and facilities; and serve as manager of departmental space initiatives, working closely with the Space Analyst for Internal Medicine. 6. Oversee the Facilities Management and Optimization function for the Department. Serve as the lead on space renovations and reconfiguration projects. Ensure adherence to all space policies and in collaboration with the Space Analyst for Internal Medicine, work to identify new space to address growth of faculty and staff. 7. Develop resource allocation metrics and cross coverage plans. Develop and implement training program for incoming Operations Managers to ensure consistent training. 8. Serve as a first point of escalation for emerging issues and an expert resource regarding all policies and procedures. Ensure coverage during vacancies.
  
  

Required Education And Experience

Bachelor's degree & 8 years progressively responsible experience, 4 of which are in a leadership role. Demonstrated experience with complex strategic planning and resource allocation. Demonstrated experience in managing relationships and influencing outcomes.

Required Skill/Ability 1

Demonstrated ability to influence and manage people on a day-to-day basis in a supervisory role. Demonstrated Healthcare management experience. Well-developed managerial, decision-making, planning, organizational, problem-resolution and leadership skills with the .

Required Skill/Ability 2

Excellent written and oral communication skills with the ability to adapt communication styles and negotiate skillfully to address the needs of both internal and external constituents and individuals at all levels throughout the university.

Required Skill/Ability 3

High-level strategic planning skills with the ability to generate a strategic vision to influence people to achieve this vision and anticipate changes in the business environment and proactively manage changes.

Required Skill/Ability 4

Solid understanding of the implementation of internal control systems in a complex business environment.

Preferred Education, Experience And Skills

Minimum of a Bachelor’s Degree and five years of related work experience including demonstrated leadership, project management, and/or supervisory experience; or an equivalent combination of education and experience. Master's Degree preferred.

Weekend Hours Required?

Occasional

Evening Hours Required?

Occasional

Drug Screen

No

Health Screening

No

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus