About the company

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What’s in it for YOU

1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
2. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
3. Dynamic, Inclusive and Diverse team culture
4. Gender Neutral Policy
5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
6. Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose

This role is responsible for Maintenance and execution of IT Disaster Recovery Plans to ensure Organizations Business Continuity.

Role Accountability

1. Develop and drive implementation of IT Disaster Recovery Strategy & Procedures
2. Lead Project Management for all IT Disaster Recovery related projects for New Applications Setup & Enhancements and/or High Availability for current Application Landscape
3. Ensure timely updation of Disaster Recovery Operations Framework
4. Support IT Disaster Recovery related Assessments/Audits as and when required
5. Establish and maintain the overall plans for executing all DR procedures and understand their interdependencies
6. Establish and maintain the IT DR Plan & Procedure document and seek approval from CTO/CIO for further approval from PPRC
7. Develop and understand all testing necessary for a successful DR execution
8. Work with the IT FPRs to ensure that disaster recovery plans are adequate, in place, maintained, and tested annually and are able to support the target Recovery Objectives (RTO & RPO)
9. Schedule Annual IT DR Drills (testing) for all all Mission Critical & Non Mission Critical Applications
10. Maintain the IT DR Drill Reports for the Drills conducted including a record of Issues and Learnings during the Testing Exercise and ensure risk management, mitigation, and prevention.
11. Prepare IT Disaster Recovery cost requirements for the annual MOU and ensure adherence to the approved budget
12. Report Disaster Recovery activities to SMTs/Leadership
13. Conduct Disaster Recovery Trainings for concerned stakeholders as and when required
14. Participate in Annual Business Impact Analysis (BIA) Exercise to keep a the IT BCP Call Tree Information and Critical Resources Information up to date
15. Work with Controllership team for any Audit responses required for the IT DR Processes
16. Ensure compliance with all DR related Regulatory requirements
17. Oversee process documentation and compliance adherence

Measures of Success

1. Daily readiness status of DR sites to take over the complete production in case of any disaster and emergencies
2. IT Infrastructure Project deliveries within the defined timelines and within budget
3. Compliance with all organization policies / guidelines affecting information processing as well as compliance with legal requirements
4. Periodic & timely reporting of DR Operations as per agreed SLA
5. Timely renewal of Vendor Service contracts
6. Process Adherence as per MOU

Technical Skills / Experience / Certifications

1. Expertise in Compute, Storage and other IT infrastructure technologies
2. Understanding of IT technical issues which are relevant to business continuity is essential.
3. Knowledge of IT Infrastructure technologies (Server, Storage, Virtualization, Cloud, Backup, IT Service Management)
4. Knowledge of Enterprise monitoring / reporting tools
5. Well versed with ITSM Framework, Vendor Management, Team Management
6. PMP / PRINCE II certification
7. Understanding of ISO 27001, PCI DSS Standards
8. Technology Certifications – MCSE/MCP/RHEL, VMware, CCNA, ITIL
9. Expertise in more than one of the following areas: servers, networks, hardware, operating systems (Windows, Linux), Virtualization

Competencies critical to the role

1. Teamwork and Collaboration
2. Stakeholder management
3. Verbal and written communication
4. Change Management

Qualification

BE / B Tech. in Computer Science/IT

Preferred Industry

NBFC / BFSI Industry / IT Operations Support