Brief Description

Fred Beans is seeking to hire an Assistant Service Manager in West Chester, PA! As a top performer in customer

satisfaction and retention, the increase in workload requires us to add staff immediately!

Why Fred Beans? At Fred Beans Automotive Group, we've been voted a "Best Place to Work" for six years running. As a family-owned business with over 50 years of success, we’re committed to supporting our employees, promoting from within, and providing ample opportunities for growth. Join our team-oriented environment and start your career with one of the most trusted names in the automotive industry. Apply today!

Why you’ll Love it here:

• Company-Funded Training: We believe in developing our people. Last year, we invested over $600,000 in training and leadership programs to help our team members excel.
• Competitive Pay: Based on experience.
• Career Growth Opportunities: We promote from within. With Fred Beans Automotive Group, you have access to leadership programs and training to grow your career.
• Performance Incentives: The more you help our customers and team succeed, the more rewards you earn!
• Work-Life Balance: Enjoy convenient hours Monday through Saturday—NO Sundays
• Comprehensive Benefits:
• Health, dental, and vision insurance to ensure you and your family are covered.
• Life and disability insurance for peace of mind.
• Bereavement leave for support during challenging times.
• Even pet insurance—because furry family members matter too!
• 401(k) with Company Match: Plan for your future with a company that invests in you.
• Paid Time Off:
• Paid parental leave for life’s biggest milestones.
• Generous vacation and personal time for rest and recharging.
• Volunteer Time Off to give back to the community.
• Company-Paid Holidays so you can spend time with loved ones.
• Employee Savings Plan: Take advantage of programs that make financial planning simple and beneficial.
• Employee Referral Bonuses: Earn rewards for helping bring talented people to our team.
• Long-Term Job Security: With over 50 years in business and continuous growth, we offer stability and opportunity.
• Healthy Living Program: We care about your overall well-being and offer resources to support physical, mental, and financial health.
• Perks and Discounts:
• Discounts on vehicle purchases, parts, and services.
• Membership to our AutoRewards program, saving you money at over 150 vendors.
  

What You'll Do:

• Provide exceptional and efficient customer service
• Make recommendations based on customer vehicle
• Answer phones and schedule service appointments
• Coordinate with parts department and other vendors
• Update customers on service progress of vehicle
• Assist Service Advisor team with daily operations
• Ensure the customer has a positive overall service experience
• Prepare and complete all documentation related to the service transaction.
  
  

Requirements

What You'll Need:

• Excellent customer service and communication skills
• Good organizational and time management skills
• At least one year of Automotive experience preferred
• A valid driver’s license
• Reliable transportation
• Attention to detail