Why join the Contra Costa County Risk Management Department?

Contra Costa County Risk Management Department is seeking one (1) Assistant Risk Manager to join our Liability Claims Program area. The Assistant Risk Manager - Liability Claims administers the County’s self-insured and self-administered liability program. This position manages the Liability Unit staff, supervises and directs liability and medical malpractice claims, as well as manages assigned claims files. This position will coordinate and liaise with the Office of County Counsel, the County Administrator's Office, and the County Director of Risk Management on lawsuits and liability issues; ensures compliance with the County’s insurance pool, Public Risk Innovation, Solutions, and Management (PRISM) with claim reporting and handling procedures. The Assistant Risk Manager - Liability Claims coordinates first party claims and reporting settlements as applicable to the California Medical Board.

The Assistant Risk Manager - Liability Claims reports directly to the County Risk Manager-Exempt and is responsible for the supervision of clerical and claims staff.

The County believes staff is its greatest asset. We strive to provide a workplace that is inclusive of all people, cultures, and backgrounds. At Contra Costa County, we see every day as a chance to create a positive impact on the individuals we serve. We lead through our values, integrity, community, and our employees are dedicated and provide excellent service.

The Liability Claims program is a small and dedicated unit within the Risk Management team. Each team member has a unique opportunity to support each other, make an immediate impact on the program, and to share their experience and knowledge with the rest of the team.

We are looking for someone who is:

• A strong relationship builder with excellent communication skills. You will need to establish and maintain relationships with multiple parties including injured employees, employer contacts, medical providers, and legal counsel and will need to ensure that a consistent message is communicated to a variety of audiences.
• A leader. You will need to organize the work and effectively coach the team to accomplish a common goal.
• Adaptable. You will need to effectively adjust easily to varied and changing priorities in a fast-paced environment.
• Knowledgeable. You will need to understand, apply, and explain Liability claims technical knowledge, State Regulations and civil procedures related to third party liability.
• Organized. You will need to work effectively under pressure, while meeting deadlines and supervising a Liability claims team.

What you will typically be responsible for:

• Supervising and directing liability and medical malpractice claims and lawsuits
• Coordinating and supervising activities of internal claims staff, outside adjusters, investigators, and attorneys
• Approving assignments of experts, including evaluation and perpetuation of oral and physical evidence
• Attending settlement conferences and conducting negotiations with attorneys
• Negotiating and coordinating contracts with outside claims service providers and attorneys
• Supervising County subrogation program on liability claims
• Conducting file reviews and assuring adequacy of reserves
• Receiving and disbursing legal information related to claims

A few reasons you might love this job:

• You will be part of a small dynamic team
• You will have the opportunity to have a Hybrid remote work schedule
• You will have access to a generous benefits package including retirement, health plan options and other benefits listed here: Employee Benefits | Contra Costa County, CA Official Website

A few challenges you might face in this job:

• You will work in a fast-paced environment
• You will be expected to manage multiple assignments with competing deadlines
• You may interact with clients that are upset and/or confused

To read the complete job description, please visit the website, www.cccounty.us/hr.

The eligible list established from this recruitment may remain in effect for six (6) months.

Minimum Qualifications

Education: Possession of a Bachelor’s degree from an accredited college or university with a major in business or public administration, finance, or a closely related field.

AND

Experience: Four (4) years of full-time, professional level experience with general liability, first party, and property claims management, preferably with a public agency. At least two (2) years of which must have been in a supervisory capacity.

Substitution: Additional qualifying experience of the type noted above may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. No substitution is allowed for the supervisory experience.

Substitution for Major: One (1) additional year of qualifying experience of the type noted above may be substituted for the required academic major.

Desirable Qualifications: Master’s degree in Public Administration, Public Health, Loss Control, Safety, Health and Environmental Applied Sciences, Occupational Health and Safety, or a closely related field.

Selection Process

• Application Filing: All applicants must apply on-line at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying.
• Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%)
• Departmental Final Selection Interviews: Tentatively scheduled to take place beginning May 19, 2025
• Start Date: The position is tentatively set to start mid-June, 2025