Role Description:
The Assistant Property Manager (APM) is responsible for ensuring the financial viability and continued compliance for assigned properties. They are to maintain minimal vacancy by leasing all vacant units within expectation, managing the waitlist proactively and marketing when necessary. They are to maintain property compliance by completing annual recertifications timely and ensure we have accurate, available, and audit ready files at all times.
Duties and Responsibilities:
Maintain property waitlists by purging semi-annually, ensuring waitlist is always fresh with viable leads and current household information.
Assist pre-applicants with the process of being added to the waitlist through Rent Café.
Responsible for all new resident application activities including resident education on qualification process and lease terms, lease processing through Rent Café and internal move-in paperwork.
Weekly attention to be paid to vacancy at the property to ensure properties remain at 97.5% occupancy.
Consistently market the properties to high standards by optimizing curb appeal.
Prepare and maintain appropriate leases, lease renewals and annual re-certifications for all funding sources timely.
Walk residents through the recertification process in Rent Café when necessary.
Maintain complete, accurate and audit ready files both physically and digitally.
Proactively manage housing partner subsidy programs and relationships.
Follow up with 3rd parties that promised payment on behalf of new tenant for the initial Security Deposit and/or 1st month’s rent.
Ensure rent portion letters are received timely and include annual increases for renewals.
When assigned a community with market rate units, actively track and make rental rate adjustments based on market competition, properly market these units as needed, ensure timely and optimized renewals and new leases.
Assist the Property Manager with all general management of their assigned apartment developments.
Ensure work orders, preventive maintenance, bi-annual unit inspections, apartment turns to be completed within company policy timeframes at all locations. Bring forward any concerns to the attention of the PM.
Maintain quality of product by walking property regularly and documenting any items that need to be addressed.
Process transfer requests, reasonable accommodation requests and address resident concerns.
Calculate and process tenant portions when specific programs require (PHA, 811, etc).
Relationships and Contacts:
Reports to: Property Manager
Required Education and Experience:
Must have Tax Credit Certification.
High School Diploma required/College degree preferred/APM a plus.
Two years of increasing property management responsibility to include all aspects of a multi-site operation.
Knowledge of both affordable housing (including required certifications) and market rate housing.
Technology literacy and a solid understanding of operating software, Yardi experience preferred.
Requires a valid driver’s license, an insured vehicle, and the ability to travel between properties.
Working Conditions:
Ability to work periodic flexible hours is required.
Ability to work at property locations within or near transitional neighborhoods.
Ability to climb stairs, take elevators, bend, squat, reach overhead and lift up to 15 pounds at times.
EOE
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
License/Certification:
Tax Credit Certification (Required)
Work Location: In person