Summary & Objectives

At Coastline Equity, Assistant Property Managers play a pivotal role in delivering exceptional service by proactively managing daily operations and addressing tenant, vendor, and client needs. This role requires a problem-solver with a growth mindset, who thrives on turning challenges into opportunities and excels at managing never-ending to-do lists with focus and prioritization. You will partner closely with Senior Property Managers to ensure properties are compliant, well-maintained, and efficiently operated, ultimately contributing to tenant satisfaction and property performance.

Key Responsibilities & Functions

Customer Service & Communication

Maintain a customer-first attitude in all interactions.

Address tenant needs, ensure clear communication, and provide excellent service.

Respond to emergency calls and manage after-hours on-call duties.

Property & Maintenance Management

Collaborate with Property Managers to ensure timely property management.

Bid for repairs and maintenance, manage work orders, and schedule follow-ups.

Conduct move-in/move-out inspections and ensure property safety.

Tenant & Rent Management

Follow up on rent collections and handle delinquency calls.

Enforce rental agreement terms and manage related proceedings.

Recordkeeping & Documentation

Maintain accurate property files in AppFolio, including tenant and vendor communications.

Submit timely paperwork, invoices, and keep an organized key tracking system.

Technology & Efficiency Improvement

Use property management software for task management and productivity.

Continuously improve workflows to enhance efficiency and exceed expectations.

Collaboration & Compliance

Foster collaborative relationships with teams and departments.

Ensure compliance with safety regulations and maintain organized workspaces.

Requirements

Any experience you bring to the table is valuable and is more about your personality and eagerness to learn.

Previous experience in customer service, trades, or construction is a plus.

Trainable and eager to grow with the company.

Prioritization: Ability to manage a never-ending to-do list and tackle the most urgent tasks first.

Adaptability: Comfortable working in ambiguous situations, anticipating problems, and seeing them as opportunities for improvement.

Tech-Savvy: Comfortable using technology, including property management software, to streamline tasks.

Action-oriented: Ability to execute tasks quickly and effectively in a fast-paced environment.

Pay Rate

Between $18 - $20 hourly

Benefits

Paid Time Off

Medical, dental, and vision insurance

401(k) plan

Training & Development