Job Description

• Oversee daily business operations and ensure smooth project workflow.
• Develop and implement efficient processes to optimize productivity and quality.
• Monitor and analyze key performance indicators (KPIs) to assess operational effectiveness.
• Track performance, provide feedback, and ensure compliance with company policies, client guidelines, and industry standards.
• Ensure timely project deliveries and maintain records/documentation to support compliance efforts.
• Build and maintain strong relationships with subject matter experts (SMEs), vendors, and external partners.
• Identify and allocate necessary resources/SMEs based on project requirements.
• Identify opportunities for cost reduction and process improvement while monitoring expenses and financial performance.
• Enhance operational efficiency and customer satisfaction through continuous improvement initiatives.
• Work closely with senior management to align operational goals with overall business objectives.
• Develop and manage operational budgets, ensuring cost-effective practices.
• Track vendor invoices, validate them against work orders, and collaborate with finance teams to ensure timely payments.
• Identify potential risks, develop contingency plans, and negotiate contracts to secure the best value for the company.
• Coordinate with other departments to align operational efforts with business needs.
  
  

About Company

Our client was established in 2000 and has since been a leading provider of e-learning solutions for capacity building globally. Combining expert consulting, innovative technology, and engaging content, they deliver customized learning experiences that drive results. They assist multilateral agencies in addressing global issues, support governments in delivering essential services, and help corporations stay ahead of the curve. No matter the needs, our client has the expertise to design and deliver capacity-building programs that propel organizational goals forward.