Nippon Express USA

Assistant Manager - MTM Service Parts Packaging Operation

Madison, AL, US

$78k
4 days ago
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Summary

Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world.

Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962 as a fully owned subsidiary of NX. NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock. NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees. NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world.

Responsibilities

Essential Duties:

Staff Management And Operations

 Supervising warehouse personnel.

 Training and developing warehouse staff.

 Assisting with scheduling and workload distribution.

 Maintaining a clean, organized, and safe warehouse environment.

 Implementing and adhering to warehouse procedures and safety regulations.

 Assisting with the planning and execution of packaging and warehouse

operations.

Order Fulfillment

 Assisting with receiving, stocking, and issuing parts.

 Preparing and packing orders for shipping.

 Collaborating with service departments to ensure parts are available for repair

jobs.

Inventory Management

 Maintaining accurate inventory records and ensuring parts are stored properly

and safely.

 Participating in cycle counts and physical inventory checks.

 Identifying and addressing inventory discrepancies.

This involves managing the entire process, from receiving parts to shipping

them out, ensuring efficiency, quality, and adherence to safety

regulations. This includes supervising employees, maintaining equipment, and

optimizing processes.

Additionally, this role will serve as a backup for the IP (Inbound/Outbound

Processing) and DS (Distribution Services) Warehouse Operations Manager

as needed.

Key Responsibilities Would Include

 Supervising and Training:

Directing the work of packaging associates, providing guidance, and ensuring

proper training on procedures, safety protocols, and quality standards.

 Process Optimization

Identifying areas for improvement in packaging processes, implementing changes

to enhance efficiency, reduce costs, and minimize waste.

 Equipment Maintenance

Overseeing the maintenance, repair, and calibration of packaging equipment to

ensure optimal performance and minimize downtime.

 Inventory Management

Monitoring and managing inventory levels, ordering supplies, and ensuring accurate

tracking of parts and packaging materials.

 Quality Control

Implementing and maintaining quality control procedures to ensure parts are

properly packaged and protected for shipping.

 Safety Compliance

Ensuring all packaging operations comply with relevant safety regulations and

company policies.

 Communication And Collaboration

Communicating effectively with other departments, such as warehouse, shipping,

and client customer service, to ensure smooth operations.

 Reporting And Analysis

Preparing KPI reports on packaging performance, identifying trends, and analyzing

data to inform decision-making and drive continuous improvement.

 Problem Solving

Addressing and resolving issues related to packaging processes, equipment

malfunctions, or employee performance.

Qualifications

Minimum Requirements, Education, and Experience:

 BA/BS degree or equivalent work experience

 Very good proficiency in various PC business software programs required

especially MS Excel; AS400 highly preferred but not required.

Assistant Manager MTM Service Parts Packaging Operation

Skill Sets Required

 Logical thinking and root cause analysis skill

 Strong Excel, PowerPoint, NEU AS400 skills

 Good internal & external Communication skill, verbal and written

 Team player, willing to support our branch operations

Organization Relationships

This position will interact with branch colleagues, leadership staff, and office /warehouse personnel. Must be able to work with customers, vendors, and outside organizations.

Benefits

Nippon Express offers a generous Employee Benefits Package including:

  • Medical, Dental, and Vision beginning the 1 st of the month after 30 days.
  • 401k with a company match
  • Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
  • Generous Vacation and Sick time.

Pay Range: $68,000 to $78,000

Nippon Express USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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