Greystone is a private national commercial real estate finance company with an established reputation as a leader in multifamily and healthcare finance, with over $12 billion in loan originations in 2024. The firm consistently ranks in the Top 10 for Fannie Mae & Freddie Mac multifamily loan originations and is the #1 Overall HUD Multifamily and Healthcare Lender in the country. Greystone also ranks nationally as a top affordable housing, seniors housing, and small balance loan lender. At Greystone, charity is at the heart of who we are and what we do.

At Greystone, everything we do is driven by our purpose of improving others’ lives. As we work hard to maintain our ranking as a top national commercial real estate lender, our culture of caring and support is just as important. We don’t just say “Where People Matter” – we lead with this mantra every day to guide our actions and behaviors. Greystone is committed to fostering and preserving a culture of inclusion. Belonging is at the heart of our culture of caring, integrity and excellence and is a driving force behind our entrepreneurial spirit and creativity.  

We are seeking an Assistant Manager to join our Insurance Compliance Post-Closing team. The Assistant Manager is responsible for reviewing and ensuring compliance with insurance policies, reviewing and processing insurance waivers for submission to lenders, handling complex insurance compliance matters for the Greystone Servicing Company loan portfolio in regard to Agency and Company insurance requirements, post-closing. The Assistant Manager will also be responsible for planning and directing the daily work of the Insurance team and guiding direct reports.

Primary Duties and Responsibilities:

• Proficient in loan documentation, real estate on a business level, investor, and company guidelines in regard to insurance administration.
• Assist in the internal and external compliance audit process for the insurance team.
• Coordinate and lead departmental training initiatives.
• Regular communication with internal and external clients related to insurance matters, and assisting fellow team members as needed
• Provide clarity and guidance in departmental processes, including but not limited to non-compliant Insurance Policies, blanket analyses, flood insurance reviews, and waivers.
• Work closely with Servicing and Asset Management Managers, Relationship Managers, and external parties to work through procedural or compliance issues.
• Interact and conduct meetings with GSC personnel, external parties, and stakeholders in regard to insurance coverages and requirements.
• Monitor catastrophic insurance compliance.
• Reviewing quality performance standards.
• Effectively manage and coach team members to perform effectively while meeting deadlines.
• Performing other related duties as assigned by management.
  
  
  

Experience, Skills, and Abilities Required:

• A Bachelor’s degree in: Finance, Accounting, or Business Administration, or a minimum of five (5) years of relevant work experience in the insurance industry and multifamily loan servicing.
• Excellent leadership and people management experience for a team.
• A firm understanding of Agency Insurance requirements.
• A strong sense of urgency in solving problems, meeting challenging deadlines, and achieving critical goals.
• Strong verbal and communication skills.
• Proficient in MS Office with an emphasis on Excel and Word. Familiarity with Microsoft Dynamics is a plus.
• Proficient in insurance documentation and terminology.
• Ability to execute multiple projects with deliverables to ensure timelines and results are achieved.
• Strong interpersonal skills, accuracy with numbers, and attention to detail are essential.
• Goal-oriented with the ability to consistently produce work that is high quality.
• Ability to multitask and meet stringent deadlines.
• Ability to present data in a professional manner.Strong verbal and communication skills.
  
  
  

At Greystone, we believe that finding creative solutions for our clients comes from the collaboration of people with diverse backgrounds and perspectives. We strive to build an inclusive work environment that celebrates differences and empowers all individuals with opportunities to channel their entrepreneurial spirit. Greystone is an EEO employer.

*The firm is the #1* overall HUD multifamily and healthcare lender by firm commitments, and a top 10 Fannie Mae and Freddie Mac multifamily real estate lender.*

*For HUD's 2024 fiscal year ending September 30, 2024. Based upon combined firm commitments received by Greystone Funding Company LLC and Greystone Servicing Company LLC and excludes risk sharing and hospital loans.*