Job Summary We are seeking a dedicated and dynamic Assistant Manager to join our team. The ideal candidate will play a crucial role in supporting the daily operations of our retail environment, ensuring exceptional customer service, and assisting in the management of staff. This position requires strong leadership skills, effective communication abilities, and a passion for sales and customer satisfaction. Duties - Assist in managing daily store operations to ensure efficiency and productivity. - Provide exceptional customer service by addressing inquiries and resolving issues promptly. - Support the training and development of new staff members to enhance their skills and performance. - Oversee payroll processes to ensure accurate compensation for all employees. - Collaborate with the management team to implement sales strategies that drive revenue growth. - Maintain visual merchandising standards to create an inviting shopping experience. - Monitor inventory levels and assist with stock management to prevent shortages or overstock situations. - Foster a positive work environment by promoting teamwork and effective communication among staff members. - Utilize phone etiquette to handle customer calls professionally and courteously. Qualifications - Proven experience in retail management or a similar role is preferred. - Strong sales management skills with a track record of meeting or exceeding sales targets. - Excellent customer service skills with the ability to communicate effectively with diverse clientele. - Bilingual abilities are a plus, enhancing communication with a wider range of customers. - Proficient in training development techniques to nurture employee growth and performance. - Strong organizational skills with the ability to manage multiple tasks simultaneously. - Familiarity with payroll systems is beneficial for efficient operations management. - Ability to work flexible hours, including weekends and holidays as needed. Join our team as an Assistant Manager where you can make a significant impact on our business while developing your career in retail management! Job Type: Full-time Pay: $17.00 - $18.50 per hour Expected hours: 40 per week Experience: Customer service: 1 year (Preferred) Work Location: In person