Summary

• You will be guided to supervise a transdisciplinary team of staff to manage the EIPIC Centres of SPD.
• You will coordinate the implementation of the ECHO framework and streamlining of processes in Early Intervention Continuum with other professional heads such as Head of Teaching and Head of Allied Health.
• You will be guided to develop strategic plans to enhance caregiver engagement.
• You will be guided to oversee initiatives and collaborations with mainstream preschools and community organizations within the vicinity of the EIPIC Centre.

Key Responsibilities

Operations and Administration

• Develop the short- and long-term strategic plans to ensure continual growth of the programmes at the Centre with guidance from Reporting Officer.
• Establish operating, control, administrative policies and procedures with guidance.
• Provide suggestions to develop, implement and review operational policies and procedures of the Centre.
• Ensure the operation and system meet the standard of service and code of good corporate governance with guidance. Ensure the services provided is able to meet to the Key Performance Indicators stipulated by the funders/Director.
• Manage and guide the EIPIC team to ensure they provide and maintain a minimum standard of services delivered to clients with developmental needs and their caregivers,
• Serve as the primary point of administrative contact and liaison with stakeholders and external organizations. Coordinate the timely submission of relevant statistics to funding bodies and organizations.
• Engage external institutions and community in supporting clients and caregivers in need

Centre Management (with guidance from Reporting Officer)

• Prepare and project for additional and replacement of fixed assets and other resources.
• Ensure compliance with regulations including taxes, licensing, safety and control.
• Develop strategic plans to generate income and to monitor the expenditure of the programmes.
• Develop strategic plans to enhance the community outreach.
• Manage audit conducted by MSF, ECDA and NCSS, if any.

Staff Management (with guidance from Reporting Officer)

• Lead and manage the development of career progression and key responsibilities of EIPIC staff.
• Orientate new staff to company’s structure, policies and procedures and HR matters.
• Set standards and evaluate staff performance, and identify learning / training needs
• Interview candidates for new recruitment or replacement.

Client Management

• Establish and maintain good interpersonal relationships with clients and caregivers.
• Effective management of feedback and queries from clients, caregivers, the public and authorities.
• Develop strategic plans to enhance caregiver engagement.

Collaboration with external organizations

• Explore opportunities to sustain collaboration with preschools i.e. programmes with preschools to increase interaction with children of different needs and create awareness of inclusion.
• To take the lead and network with other community organizations to identify opportunities for collaborations.
• Participate in events organised or supported by SPD and assist the organisation in developing strong network with other SSAs, funding bodies land the business corporations to solicit programme funding to sustain the financial viability of the programme and services offered.

Professional / Staff Development

• Leads, attends and contributes regularly in staff meetings and other relevant meetings.
• Attends relevant training and courses.
• Participate in internal / external workgroups to contribute inputs on development of new service provisions

Requirements

• Master’s or Bachelor’s degree in any discipline related to Early Childhood Intervention and Education, Special Education, Allied Health with at least 3 years of supervisory experience.
• Good communication and interpersonal skills with demonstrated ability to build relationships.
• Effective decision-making, problem solving skills and the ability to make sound judgements
• Capacity to work effectively in response to work demands (responding to client needs in a different circumstance including critical incidents)
• Ability to contribute to and build a positive team culture where members strive for the highest standards of service delivery
• Ability to adapt to change and a willingness to embrace new strategies and techniques
• Programme planning, implementation and review experience and experience working in the social services sector will be advantageous.
• Experience in working in cross-functional/multi-disciplinary teams will be beneficial.
• More experienced candidates may be assessed for a senior opportunity within the team

Remuneration and Benefits Package

• Performance-based bonus of up to 2 months
• Attractive annual leave package