Nuri Steakhouse

Assistant General Manager

Dallas, TX, US

3 days ago
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Summary

At Restaurant K, we’re building something bigger than just great meals. We’re building great brands.

Restaurant K was founded with a simple yet powerful belief: the best brands are built on culture, mission, and purpose. With a portfolio of distinct dining concepts — from the elevated experience of Nuri Steakhouse to the upscale casual energy of JOA Korean BBQ — Restaurant K is committed to creating unforgettable moments through hospitality and culinary excellence. As we continue to elevate our presence in Dallas, TX, we are seeking a distinguished Assistant General Manager to uphold and enhance our commitment to excellence.

The Assistant General Manager is an integral leader, seamlessly bridging the gap between senior leadership and the front-of-house team to ensure flawless dining experience. This role is not just about managing operations — it’s about orchestrating a symphony of service, leading with grace, and setting the standard for hospitality. The ideal candidate will possess a sophisticated palate for fine dining, an astute sense of business acumen, and a passion for cultivating a culture of exceptional service.

Supervisory Responsibilities:

  • Lead, inspire, and mentor the front-of-house team, including hosts, servers, bartenders, and support staff, ensuring the delivery of a refined, world-class dining experience.
  • Oversee staffing, scheduling, and training efforts to maintain consistent, elevated service levels.
  • Serve as the Manager-on-Duty (MOD) in the absence of the General Manager, embodying the essence of the Restaurant K brand in every interaction.
  • Exemplify ownership, accountability, and strategic foresight, anticipating the needs of both guests and staff while proactively addressing operational challenges.

Essential Functions / Major Responsibilities:

  • Operations & Guest Experience:
    • Elevate daily operations through meticulous execution of guest flow, service coordination, and reservation management.
    • Maintain a visible, poised presence on the floor during service hours, ensuring every guest interaction aligns with the Nuri brand promise of exceptional hospitality.
    • Lead by example in upholding service standards, enhancing the guest experience with every touchpoint
  • Team Leadership & Culture:
    • Foster a culture of excellence, continuous learning, and service-centric leadership, motivating team members to reach new heights in their roles.
    • Communicate Restaurant K’s vision and values with clarity and passion, creating an atmosphere where staff feel empowered to exceed expectations.
    • Conduct pre-shift briefings to reinforce service standards, ensuring that each team member embodies the Nuri ethos of hospitality with precision and warmth.
    • Provide ongoing, constructive feedback to support individual and team development, cultivating a culture of high performance and mutual respect.
  • Administrative & Financial Oversight:
    • Collaborate with the General Manager on labor management, cost control, and inventory tracking to align financial performance with strategic objectives.
    • Oversee payroll, tip reconciliation, and compliance reporting, maintaining accuracy and transparency in all financial transactions.
    • Assist in budget planning, operational analysis, and revenue enhancement strategies, contributing to the financial vitality of the restaurant.
  • Compliance & Safety:
    • Enforce rigorous health and safety protocols, ensuring compliance with local, state, and federal regulations.
    • Maintain impeccable standards of cleanliness, sanitation, and organization throughout the front-of-house areas.
  • Collaboration & Communication:
    • Partner with culinary leadership to harmonize the front and back-of-house operations, ensuring a seamless dining experience.
    • Maintain open lines of communication with the General Manager, providing timely updates on operational performance, guest feedback, and team dynamics.
Required Skills / Abilities / Competencies:

  • Proven leadership in luxury dining or fine dining establishments with a focus on exceptional guest service and operational excellence.
  • Exceptional interpersonal communication skills, with the ability to engage guests and staff with professionalism and authenticity.
  • Demonstrated proficiency in team development, conflict resolution, and performance management.
  • Advanced knowledge of restaurant technology systems, including POS systems, reservation platforms (e.g., OpenTable), and operational reporting tools.
  • Poised, strategic, and service-driven, with the ability to navigate high-pressure situations with grace and composure.
  • Business acumen with expertise in labor management, cost analysis, and revenue optimization.

Education and Experience:

  • Must be at least twenty-one (21) years of age.
  • Possess current Food Handler’s and TABC certification prior to starting date.
  • A minimum of 2-3 years of leadership experience in fine dining restaurant management, with a proven record of driving operational excellence and guest satisfaction.
  • Strong background in managing upscale service environments with a discerning clientele.
  • Comprehensive understanding of financial management, from payroll to P&L analysis.
  • Experience with reservation management systems, particularly OpenTable, ensuring precise guest flow and optimal seating arrangements.

Work Environment:

  • Working during evenings, weekends, and holidays to accommodate peak dining hours.
  • Occasional exposure to loud noise levels and varying temperatures, particularly when moving between the dining area and kitchen.
  • Handling guest requests or issues in real-time, which may require quick problem-solving and adaptability.
  • Collaborating with a diverse team of front-of-house and back-of-house staff in a structured yet flexible atmosphere.

Physical Requirements:

  • Must be able to stand for periods of up to eight (8) hours.
  • Must have the stamina to work a minimum of 40 hours per week.
  • Be able to reach, bend, and frequently lift (50) pounds at a time. Required to use assistance when available i.e. hand trucks, ramps, or another team member.
  • Must be physically able to navigate the restaurant floor, kitchen, and storage areas, including walking, bending, stretching, squatting, and kneeling as needed.
  • Must be comfortable working in varied conditions, including exposure to heat from the kitchen and cooler temperatures in storage areas.
  • Prolonged periods of desk work, administrative tasks, and computer use required for reporting, scheduling, payroll, and financial oversight.

More detail about Nuri Steakhouse, please visit https://culinaryagents.com/entities/528569-Nuri-Steakhouse

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