Classic. Comfortable. Timeless. The Normandy Inn and Suites remains a popular and favored hotel in downtown Minneapolis since opening here in 1925. (www.bestwesternnormandy.com). The Normandy Inn is a full service hotel featuring 200 guest rooms and suites, 4,000 square feet of meeting space, spacious lobbies, a garden atrium with pool, whirlpool and sauna, a 200 stall commercial parking lot, a popular restaurant and bar (www.normandykitchen.com) and other amenities. We are affiliated with Best Western International, and offer a leading booking platform, an award winning loyalty program, industry leading quality standards, and excellent training opportunities for all associates. Responsibilities of this job include being the primary manager of hotel operations during you shift. This includes working with department heads to manage hotel operations, supervising hotel staff during your shift (front desk, maintenance and housekeeping), handling guest issues as necessary, and handling emergencies that may arise on your shift. The biggest part of this job is management of the front desk, room sales and rooms inventory during your shift. This job does NOT entail management of F&B operations. Hospitality is the foundation of our business, and we're seeking candidates who enjoy providing hospitality and being of service. Candidates must have at least three years of previous hotel front desk experience, or three years of management experience in customer service with a retail or food and beverage enterprise. Previous hotel management experience strongly preferred. Qualified candidates are encouraged to send a resume by way of this posting, or apply in person tuesday - Friday between the hours of 10 a.m. and 3 p.m. This position offers benefits to include PTO, medical insurance, shift meal and a free parking space. Job Type: Full-time Hourly Job Type: Full-time Pay: $20.00 - $23.00 per hour Expected hours: 40 per week Benefits: Dental insurance Employee discount Health insurance Paid time off Professional development assistance Schedule: 8 hour shift Weekends as needed Ability to commute/relocate: Minneapolis, MN 55404: Reliably commute or planning to relocate before starting work (Preferred) Experience: Hospitality: 3 years (Preferred) License/Certification: Driver's License (Required) Work Location: In person