About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An architectural icon in the heart of Lower Manhattan. Diverse, inspiring and vibrant – where art meets architecture in the heart of TriBeCa, Four Seasons Hotel New York Downtown is steps away from the city’s most authentic neighbourhoods. Come and discover a new kind of urban chic with us, whether you choose to rejuvenate in our globally inspired Spa with a heated indoor pool, or dine at CUT by renowned celebrity chef Wolfgang Puck. We look forward to welcoming you.

BASIC PURPOSE: To assist the Director of Security and the Security Team as a whole in order to provide a safe environment for the hotels guests, personnel, and property. Offer assistance to the Security Department while maintaining the high level of service standards of the Four Seasons.

Essential Functions

• The ability to manage and supervise the day-to-day security force of the property to ensure the safety and security of all guests, personnel, and property.
• The ability to review and conduct performance evaluations for Security staff. The ability to implement all policies and procedures regarding security and safety.
• The ability to design and implement preventive safety and security programs. The ability to prevent situations that could jeopardize the reputation of the hotel.
• The ability to investigate crimes committed against the hotel, guests, and employees.
• The ability to document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities, and insurance requirements.
• The ability to assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbances power of elevator failures, medical assistance, and natural disasters.
• The ability to select, train, schedule, discipline, and direct security personnel in all aspects of security policies and procedures.
• The ability to keep abreast of developments within the hotel and community as they relate to security as well as act as a liaison with local law-enforcement agencies.
• The ability to remain informed of current Federal and local laws and regulations as they relate to the hotel, particularly in areas of guest, patron, and employee rights.
• The ability to take an active role in the implementation of the hotel’s fire plan including the General Communication Center, the Command Post, all technical equipment, and the roles each employee/manager plays.
• The ability take responsibility for all training related to the hotel’s emergency procedures.
• The ability to test the hotel’s Fire and Emergency Response preparedness.
• The ability to chair the Health and Safety Committee in the hotel.
• The ability to control the key, lock system, alarm system, and fire protection system.
• The ability to make recommendations to the Director in security related matters.
• The ability to respond properly in any hotel emergency or safety situation.
• The ability to perform other tasks or projects as assigned by hotel management and staff.
• The ability to execute all tasks of a security officer.
• Ability to supervise and manage contracted security services.
  
  

Non-essential Functions

Support the Security team in any assistance they may require.

Knowledge And Skills

Education: Bachelor’s degree is required

Experience: NY State Security License required.

Previous Supervisory/management Experience Needed.

At least 2 years experience in a hotel.

Previous administration of persons in lifesaving or property protection situations.

Experience in CPR, first aid, fire fighting, and crowd control.

Skills and Abilities: Ability to read, write and speak English.

Fire Life Safety Director’s Certificate is

Required

required. (T-89 or F-89)

No. of employees supervised: 8-12

Travel required: Optional task force

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf