United Business Bank

Assistant Client Service Manager

Oakland, CA, US

$68.6k
4 days ago
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Summary

United Business Bank is looking for an Assistant Client Service Manager (Assistant Branch Service Manager) for our Oakland Office.


POSITION PURPOSE


The Assistant Client Service Manager is responsible for the day to day management of the branch and for backing up the Client Service Manager in their absence. They are responsible for providing and managing the efficient, effective and accurate performance of all the Operations Functions of the branch including Teller functions, New Account functions and background operations tasks and duties. The Assistant Client Service Manager is also responsible for actively cross-selling Bank products and services and to provide support to the staff in their cross-selling efforts. The ACSM also performs a variety of daily tasks including the review of management reports and daily callback, solving problems associated with item and data processing, and assisting the Client Service Manager, Regional Branch Administrator and the Director of Branch Administration with duties and projects as requested. The ACSM will ensure that clients are served promptly, courteously, efficiently and professionally.


QUALIFICATIONS


Education/Certification: High school graduate or equivalent.


Required Knowledge: Knowledge of Teller, New Account and Operations procedures. Thorough understanding of banking regulations and standard banking practices.


Experience Required: Previous management experience and a minimum of 3 years bank experience in Operations Department.


Skills/Abilities:

  • Good communication skills.
  • Professional appearance, dress and attitude.
  • Good math skills.
  • Ability to use Microsoft Office software package.
  • Ability to operate related computer hardware and other business equipment including adding machine, typewriter, copy machine, telephone, encoder and paper shredder.


Hiring Salary Range: $68,640 to $68,640.


About us...

We are a publicly traded Regional Bank with over $2.5B in assets and 35 offices in 5 states.


We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.


We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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