At Build-A-Bear we believe in the power of imagination, creativity, and memorable experiences. Our mission is to add a little more heart to life by creating unique experiences, lasting connections, and beloved memories that create lasting emotional connections. We are a multi-channel, site-based experience and entertainment company, with diversified categories and consumer segments. We are seeking a highly experienced and strategic Asset Management and Support Engineer to join our dynamic team.

This role is critical maintain accountability for the management of all IT assets for Build-A-Bear and ensure proper focus is placed on asset management to positively impact our cost of doing business and our ability to grow and scale.

Responsibilities

• Maintain an accurate inventory of all IT assets (hardware, software, licenses) and oversee the deployment and distribution of assets to end-users or relevant departments throughout their lifecycle
• Develop and implement asset lifecycle management processes, including retirement and disposal procedures
• Manage the creation and deployment of Intune and Configuration Manager asset policies, profiles and configurations.
• Hardware/Software deployment and troubleshooting
  
  

Required Qualifications

• 2 or 4 year degree in Information Technology
• 5 years' experience in both asset management systems and IT hardware/software administration
• IT A+ Certification in asset management
• Powershell Scripting
  
  

Preferred Qualifications

• Certified IT Asset Manager (CITAM) or Certified Hardware Asset Management Professional (CHAMP)
• Certification in Microsoft Intune, Configuration Manager and/or Azure
  
  

Behavioral Traits For Success

• An analytical, inquiring, and critical mind that solves complex problems
• A knack for anticipating potential issues
• Strong commitment to tasks being completed correctly and on time
• Thrives in a structured environment
• Comfortable making decisions in area of expertise
• Communication style is factual and sincere
• Willingness to follow established policies, processes, and procedures
• Enjoys working at a somewhat faster-than-average pace
• Strives for continuous improvement
  
  

Working Environment

• Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
• Hybrid work schedule
• Corporate Office located St. Louis, MO
• Domestic Travel 5-10%
• Able to lift >25 pounds
  
  

Your Performance Will Be Measured On

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following.

• Judgment and decision-making
• Communication
• Projects completed on time, within scope, and within budget
• System performance metrics
• Project post-mortem evaluations
• Quality of deliverables
• Feedback