WSH Management is actively seeking a Area Property Manager to join the team. The portfolio consists of five tax credit properties. Properties are located in the San Diego area with one site located in Orange County; Chula Vista, Carlsbad, and Fountain Valley. Reports to: Director of Operations Hours/Schedule: Full-time Work environment: Home office-based position with scheduled days at properties & corporate office. Travel: Travel primarily in the Orange County; Chula Vista, Carlsbad, and Fountain Valley areas. Who we are: With over 20 years of experience in property management. WSH Management is a prominent leader in senior apartment communities as well as the multifamily industry, WSH Management is a name you'll remember when searching for your next apartment home. Our headquarters are located in Irvine, California and we have quality living apartments for both affordable and market-rate seniors and families. What we Offer: * $80k to $90k annual salary, commensurate on experience. * Annual bonuses. * Medical, Dental, Vision. * Paid Time Off and Holiday Pay. * 401K with match About the role: The Area Property Manager supports and executes the companies strategies related to property management operations by directing the team members on the assigned portfolio of properties, and by implementing the policies, procedures, and practices that enable each property to meet and exceed budgeted financial goals and achieve operational performance objectives. The portfolio consists of five tax credit properties. Properties are located in the San Diego area with one site located in Orange County; Chula Vista, Carlsbad, and Fountain Valley. What you'll do: Area Property Manager Operations * Monitoring Vital Factors and providing coaching for achieving goals. * Respond promptly to assigned community resident relation issues and report issues and outcomes to VP at least weekly. * Attend and participate as requested in meetings and training sessions. * Report any concerns regarding compliance and legal issues to VP and participate as requested. * Generate necessary legal action, documents, and processes per Landlord/Tenant Law, Fair Housing Laws, and Company guidelines. * Participate in on-site community audits & site inspections within the region. * Develop and review annual operating budgets with Resident Managers for assigned communities. * Assist in developing the Policy & Procedures manual on an ongoing basis. * Ensure that Managers refer to the P&P manual and suggest changes when necessary. * Confirm that all policies are in place to operate the assigned communities efficiently and promote the highest-quality service to our residents. * Ensure that all training is completed as staff at assigned communities. * Assist and support resident service programs. * Attend Resident Meetings at least once per year for assigned communities. Financial * Demonstrate ability to understand financial goals, operate asset in owners' best interest in accordance with Policies & Procedures Manual. * Daily review of all property Yardi dashboards. * Review all vacant and available units to ensure timely move ins. * Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). * Prepare annual budgets and income projections in a timely and accurate manner. * Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. Leasing * Ensure property is rented to fullest capacity and lost rent is minimized. * Utilize the Yardi leasing workflow process from initial contract through approval/denial of tenancy & move in. * Utilize marketing strategies to secure prospective residents. * Confirm that leasing staff techniques are effective in qualifying and securing future residents. * Confirm that leasing staff gather information about market competition in the area and file. * Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. Administrative * Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. * Working knowledge of California landlord/tenant law, and common procedures and notices. * Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. * Ensure compliance with all applicable affordable housing programs. * Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). * Resident Retention * Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. * Participate in resident social service programs and/or coordinate resident activities program. * Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). * Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). Personnel Management * Supervising/developing Resident Managers for assigned communities. * Provide ongoing training and coaching to retain existing direct reports and their subordinates to ensure low turnover. * Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. * Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. * Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. * Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance * Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. * Assure quality and quantity of market ready apartments. * Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. * Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety * Learn and ensure compliance with all company, local, state and federal safety rules. * Ensure that unsafe conditions are corrected in a timely manner. * Direct staff to follow a "safety first" principle. Our ideal candidate: * Position requires a minimum of 2 years Area Property Manager experience specifically, Low Income Housing Tax Credit (LIHTC) apartment communities. * Affordable housing and permanent supportive housing experience preferred. * College degree preferred. * Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. * Achieve Fair Housing certification prior to interaction with prospects or residents. * Knowledge of OSHA laws and regulations. * Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as this position may require some driving for company business. * Participate in training to comply with new projects, programs or existing laws. * Be able to work evenings and weekends on call as needed. * Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community or representing the community. * Comply with expectations in accordance with the Employee Handbook. WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO How to apply If you're interested in applying for this position, visit our Careers Page at www.wshmgmt.com or click "Apply" at the top of this ad.