We are Licious and we are a Bengaluru based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies and friends. We pride ourselves on being India’s most successful D2C food-tech brand operating in 20 cities across the country delighting over 32 lac customers with our de-licious fresh meat and seafood!
Think you have what it takes to be the magic ingredient in the recipe that is Licious? Read on…
Have you got an awesome appetite for ?
● Manage a team of 100+ riders and 30+ hub crew, including packers and support staff.
● Drive team performance through training, coaching, and development programs.
● Ensure smooth operations at the hub by implementing and adhering to Standard Operating Procedures (SOPs).
● Optimize resources to achieve cost and time efficiency in last-mile deliveries.
● Analyze operational metrics to identify trends and areas for improvement.
● Create and present regular performance reports, highlighting key metrics.
● Address rider and hub crew concerns, ensuring a harmonious work environment.
● Ready to relocate across Bangalore as per business requirements.
● Open to learning and adapting to new systems, technologies, and processes.
● Lead by example to motivate the team and resolve conflicts efficiently.
● Ensure high service levels through proactive problem-solving and contingency planning.
● Enforce safety standards and compliance at the hub and during deliveries.
● Monitor adherence to company policies and local regulations.
● Oversee timely and accurate order fulfillment to meet customer expectations.
● Address escalations and complaints, ensuring customer satisfaction.
● Recruit and onboard riders, packers, and hub staff efficiently to meet operational demands if required.
● Conduct interviews, training, and orientation sessions for new hires.
We hope that you..
● Proficient in Kannada, Hindi, and English to communicate effectively with ground staff and higher management.
● Have 6-9 years of experience in last mile hub operations