Amsterdam '- Noord-Holland - Netherlands

About The Role


As a CBRE AGM, you will direct and oversee the maintenance management staff and safety programs for large and high- profile facilities or properties.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do

• 1 Provide leadership, and that contractual commitments are met and exceeded.

• 2 Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re- tender.
• 3 Ensuring business policies and processes are effectively communicated, and implemented within the contract.
• 4 Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented (as well as subcontractors activities) are regularly reviewed.
• 5 Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.
• 6 Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
• 7 Working with other Operational managers to ensure the collaborative development of the business, effective teamworking, and support to colleagues.
• 8 Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
• 9 Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
• 10 Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
• 11 Promoting and maintaining the core RISE Values.
• 12 Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
• 13 Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
• 14 Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts.
• 15 Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
  
  

Accountabilities

• 1 Reporting to a Business Unit Director/Leader.

• 2 Accountability to the functional heads, as appropriate.
• 3 Accountable day-to-day to the relevant client contacts.
• 4 Line management responsibility for a contract team and indirectly for relevant sub-contractors.
• 5 Financial responsibility for the delivery of Plan commitments for the contract.
  
  

What You’ll Need

• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Expert-level logical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills and an advanced inquisitive mindset.
• Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other
  
  

financial-related calculations.

Service line: GWS Segment