Overview

Job Overview:

The Supplier Labor Management Associate Specialits is responsible for supporting new implementation, program expansion globally. In addition, the role will be primarly responsible for ongoing program office management, including processes, procedures, reporting, analytics & insights for EU and IND.

Responsibilities

Responsibilities:

• Lead team in the expansion new module of Fieldglass to roll out to all countries ensuring that all suppliers enroll and meet the expectations of program requirements
• Lead the team to on time deployment of program expansion and meet project deadlines
• Oversee the overall change management plan for effective communication to IT leadership and stakeholders globall
  
  

Responsible for leading Fieldglass implementations and maintain program excellence in all countries

• Lead the managed service provider supporting PepsiCo IT’s external labor management program is following Pepsico Policies, Procedures, Contractual commitments and other requirements
• Report all results to Program lead and develop remediate plans
• Lead the development and oversight of quarterly audits on the program to ensure policy and procedure adherence set forth in the program manual and ensure effective remediation plans are implemented where needed
• Monitor, evaluate and report on all relevant service and supplier performance metrics including contract SLAs and KPIs and remediation plans where needed
• Working with IT leadership and key PepsiCo stakeholders on program feedback to continuously improve the user experience
• Develop governance structure needed for overall strategic goal of supplier consolidation and configuration changes to ensure global process consistency
• Escalation point for all program related issues to support analyst
• Lead and develop automation on existing processes for efficiency and cost savings
• Manage all configuration changes globally to meet stakeholder needs
• Dotted line manager experience with country analysts
• Ensure MSP is meeting contractual commitments and cost savings goals and remediate when needed
• Reporting, Analytics & Insights
• Develop and execute productivity initiative to meet team’s goals
• Lead development and design of analytics dashboards used to present data to executive committees and it leadership
  
  

Qualifications

Qualifications:

Bachelor’s Degree wit h9- 11 years of IT experience within or interacting with IT or Master’s Degree with

• 4-6 years demonstrated experience working with complex global commercial IT contracts and outsourcing constructs and agreements
• 4-6 years demonstrated experience providing support to global Information Technology groups and organizations
• 4-6 years demonstrated experience with supplier and/or client relationship management; including supplier performance and governance responsibilities
• Ability to interact with key stakeholders and communicate persuasively in a multi-functional environment
• Ability to deliver credible insights through work products and communications
• Ability to organize and prioritize work and meet deadlines through excellent time management and strong organizational and problem-solving skills
• Ability to work independently with little direction
• Professional image and adherence to standards consistent with company policies and procedures
• Excellent analytical skills and attention to detail
• Excellent MS Office skills, in particular Excel, Word, and PowerPoint
• Ability to take instructions readily and to formulate work plans that will provide the best results to achieve the intended goals