About Us

All people need connectivity.

The Rakuten Group is reinventing telecom by greatly reducing cost, rewarding big users not penalizing them, empowering more people and leading the human centric AI future.

The mission is to connect everybody and enable all to be.

Rakuten. Telecom Invented.

Job Description

Why should you choose us?

Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry’s pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com

Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global.

To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development.

Let’s build the future of mobile telecommunications together!

About Rakuten Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.5 billion members around the world. The Rakuten Group has over 27,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

Job Summary

The AI Architect is a senior technical leader responsible for designing and implementing the overall AI infrastructure and architecture for the organization. This role will define the technical vision for AI initiatives, select appropriate technologies and platforms, and ensure that AI systems are scalable, reliable, secure, and aligned with business requirements. The AI Architect will work closely with CTO Office, product manager, engineering manager, data scientists, machine learning engineers, and other stakeholders to build a robust and efficient AI ecosystem.

Mandatory Skills

• Cloud Computing Platforms (AWS, Azure, GCP)
• AI/ML Frameworks (TensorFlow, PyTorch, scikit-learn)
• Data Engineering Tools (Spark, Hadoop, Kafka)
• Microservices Architecture
• AI/ML as a service Deployment
• DevOps Principles (CI/CD/CT)
• Strong understanding of AI/ML algorithms and techniques
• Excellent communication and leadership skills
  
  

Roles & Responsibilities

• Define the overall AI architecture and infrastructure strategy for the organization.
• Select appropriate technologies and platforms for AI development and deployment.
• Design scalable, reliable, and secure AI systems.
• Develop and maintain architectural blueprints and documentation.
• Provide technical leadership and guidance to tech lead, engineering manager, data scientists, machine learning engineers, and other stakeholders.
• Ensure that AI systems are aligned with business requirements and industry best practices.
• Evaluate new AI technologies and trends.
• Collaborate with security and compliance teams to ensure that AI systems meet regulatory requirements.
• Collaborate with CTO Office to ensure the AI strategy implemented aligned with overall business unit strategy.
  
  

Job Requirement

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 10+ years of experience in software architecture, with a focus on AI/ML.
• Experience designing and implementing large-scale AI systems.
• Strong understanding of cloud computing, data engineering, and DevOps principles.
• Excellent communication, leadership, and problem-solving skills.
• Experience with Agile development methodologies.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Google Cloud Certified Professional Cloud Architect) are a plus.
• Experience with agentic AI Implementation is a plus.
• RAG and agentic frameworks hands on experience is a plus
  
  

Rakuten Shugi Principles

Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

• Always improve, always advance. Only be satisfied with complete success - Kaizen.
• Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.
• Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
• Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.
• Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.