Are you a hands-on problem solver who loves fixing things and making people smile? Join Southern Games, Inc., one of Tennessee's largest video game operators, as an Amusement Game Technician (Location Manager)! In this exciting role, you'll keep our arcade and amusement machines running smoothly while delivering top-notch customer service. Why You’ll Love Working With Us: Great Pay & Benefits: Starting at $46,000/year + 401(k) matching, health, dental, and vision insurance. Work with Fun Tech: Keep arcade and amusement games in top shape and bring joy to thousands of players. Growth Opportunities: We invest in your career growth with on-the-job training and opportunities to advance. Team Culture: Join a supportive, fun-loving team where your skills and personality shine. What You’ll Do: Troubleshoot & Repair: Diagnose and fix mechanical, electrical, and electronic issues with arcade and merchandising equipment. Customer Service Hero: Interact with venue staff and customers to ensure smooth game operations and happy guests. Maintenance & Upkeep: Perform regular maintenance to keep machines operating at their best. Independence & Responsibility: Manage your route, prioritize repairs, and maintain accurate service records. What We’re Looking For: Mechanical & Electrical Know-How: 2+ years of experience OR completion of a technical training program. Troubleshooting Wizard: You love solving puzzles and finding creative solutions to technical issues. Customer Service Pro: You communicate clearly and know how to turn frustrated customers into happy ones. Detail-Oriented & Reliable: You stay organized, follow through on tasks, and take pride in doing things right. Valid Driver's License: A clean driving record and ability to travel to customer locations. Schedule Flexibility: Available to work weekends and holidays as needed. Your Day Might Include: Diagnosing a game that won't accept credits and fixing the issue on the spot. Prioritizing repairs when multiple machines need attention. Communicating with venue staff to ensure they feel supported and satisfied. Preventing problems by performing proactive maintenance on high-traffic machines. Is This You? You love working independently while staying connected to a team. You thrive in a fast-paced environment where no two days are the same. You’re excited to work hands-on with cutting-edge arcade and amusement equipment. Ready to Keep the Fun Going? Apply Today! Click Apply Now to start your adventure with Southern Games, Inc. We can’t wait to hear from you! To make the schedule requirement clear while keeping it appealing, try phrasing it like this: 1. Positive Spin Approach: "Enjoy a consistent schedule with every Saturday on and rotating Sundays, giving you predictable work hours and regular days off." 2. Team-Oriented Approach: "Our team keeps the fun going with a consistent schedule—work every Saturday and rotate Sundays with your teammates to share the load fairly." 3. Straightforward & Clear: "This position requires working every Saturday and participating in a rotating Sunday schedule." Physical Stamina: Capable of lifting heavy equipment and staying on your feet during your shift. Job Type: Full-time Pay: $41,600.00 - $46,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Every weekend Holidays Weekends as needed Application Question(s): Can you work weekends? How many years of Troubleshooting experience do you have? License/Certification: Driver's License (Required) Work Location: In person