Who are Inchcape?

At Inchcape, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean.

Inchcape combines its worldwide infrastructure with local expertise through our global network of over 250 proprietary offices, across 70 countries and a team of more than 3,000 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government, and intergovernmental organizations. We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Key Responsibilities:

• Managing Invoices and Payments: Generating, distributing, and following up on invoices.
• Collection Efforts: Contacting customers regarding overdue payments, negotiating payment terms, and working to resolve payment issues.
• Dispute Resolution: Investigating and resolving billing discrepancies and customer inquiries.
• Credit Management: May be involved in assessing customer creditworthiness and implementing credit policies.
• Reporting and Analysis: Preparing reports on outstanding balances, payment trends, and collection performance.
• Process Improvement: Identifying areas for improvement in the AR process and implementing strategies to streamline operations.
• Collaboration: Working with sales, customer service, and other departments to resolve issues and improve customer relationships.

Skills Required:

• Analytical Skills: Analyzing payment patterns and identifying trends.
• Communication Skills: Effective communication with customers and internal teams.
• Problem-Solving Skills: Resolving billing discrepancies and payment issues.
• Negotiation Skills: Negotiating payment terms and resolving outstanding balances.
• Organizational Skills: Managing large amounts of data and maintaining accurate records.
• Computer Skills: Proficiency in accounting software and other relevant software.