Supervisor: Engineering Sales Manager

FLSA Status: Exempt

Job Summary

The Applications Engineer is a technical resource for the Sales Team and is responsible for developing technical solutions for incoming proposal requests for custom turnkey automation machinery and systems. They are responsible for reviewing and understanding the customer’s automation requirements and needs through coordination with the Sales Team and communications with the customer. They lead the applications and proposal development process for the custom automation systems. The Applications Engineer must be able to identify and provide reliable turnkey solutions and concept designs both electrically and mechanically.

Principal Job Responsibilities

• Support the Sales Team for pre-sale technical requirements, to include design and specification development support, etc. Collaborate with customers in pre and post sales to provide technical support.
• Create 2D/3D design concepts and some detailed drawings for a complete automated machine/production line.
• Confirm system and design feasibility/capability by analyzing customer requirements and project specifications.
• Provide both mechanical and electrical knowledge in designs and proposals.
• Provide input to product feature enhancements and process improvements.
• Collaborate with other YAC technical departments to ensure appropriate proposal strategy and successful execution of a project upon award.
• Proactively manage customers’ satisfaction by communicating with engineering and production in order to anticipate and investigate problems; collaborate with YAC staff to create a solution; and then communicate problems and potential solutions to the customers.
• Maintain accurate sales records, customer files, quotations. Keep an organized work environment.
• Maintain professional and technical knowledge by attending education workshops; reviewing professional publications; and establishing personal networks.
• Travel via land and air, to customer site, tradeshows, conferences, etc. Generate and maintain all travel reports including travel request forms and expense reports.
• Other duties as necessary to ensure organizational success and customer satisfaction.
  
  

Educational Requirements

Bachelor’s degree in Engineering. Electrical Engineering degree is a plus.

Qualifications And Experience

• Prefer 2+ years of engineering experience (preferably in the Robotic Automation Industry).
• Prior experience with development of proposals, cost estimates, quotes and applications with custom turnkey automation systems.
• Experience with Robots, PLC, VFD, HMI, Servo, Motion Control, Control Networks and other industrial automation technologies and applications.
• Attributes/skills:
  
  

▪ Must be a critical out-of-the-box thinker with strong mathematics and problem-solving skills.

▪ Demonstrated experience creating concept and design drawings in a CAD software. Prefer experience with AutoCAD and/or Autodesk Inventor.

▪ Must be self-motivated and driven with a high level of initiative and results-orientation.

▪ Must be able to balance customer needs against organizational needs and vice versa.

▪ Proficient in computer skills, especially with Microsoft Excel, Word, PowerPoint, Project, and Outlook. QuickBooks experience is a plus.

▪ Able to multi-task and prioritize assignments while paying close attention to detail.

▪ Demonstrated ability to facilitate problem resolution and conflict management situations.

▪ Excellent written and verbal communications skills.

▪ Must possess a valid driver’s license.

▪ Able to work in the US without sponsorship.

TYPICAL PHYSICAL DEMANDS / WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the principle job responsibilities of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the principle job functions.

While performing the duties of this job, the employee is regularly required to talk, hear, and see. The employee frequently is required to stand, walk and sit. The employee is required to use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.

This job operates in a professional office environment as well as a shop/manufacturing environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

This position requires work in an office setting but frequent travel via vehicle and air is required to visit customer sites resulting in approximately 15-20% travel.