Zettabyte is a software development company that focuses on the education sector. We work together with our multicultural team to create and produce tools that increase the quality of life for anyone who is involved in the education sector.

The Role

We are looking for a Quality and Customer Service fluent in French to engage with our native French-speaking customers. You will ensure effective communication and high-quality service delivery, acting as a bridge between developers and customers. Your responsibilities will include preparing and executing test cases, reporting bugs, generating testing reports, and providing feedback on functionality and user experience.

Responsibilities

• Engage with customers who are native French speakers, ensuring effective communication and high-quality software delivery
• Prepare detailed checklists and test cases to support testing execution
• Execute testing based on the prepared checklists and test cases
• Report bugs and issues identified during the testing process
• Generate testing reports for the features/sections tested
• Proactively provide feedback and recommendations on functionality, non-functionality, and user experience of the platform
  
  

Ideal Profile

• French as the main language
• Proficient in English both oral and written.
• Basic understanding of Software Quality Assurance and testing
• Basic skills in Customer Service
• Able to work hybrid in Madagascar
  
  

What's on Offer?

• Opportunity within a company with a solid track record of performance
• Work alongside & learn from best in class talent
• Fantastic work culture