• 12 months contract
• Work location: Lavender
  
  

The Opportunity

• Responsible for acting as the ongoing interface between the client and the system or application.
• Dedicated to quality, using exceptional communication skills to keep our world-class systems running.
• Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
• Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams.
• Collaborate with cross-functional teams to address application quality concerns
• Provide training and guidance to team members on issue resolution techniques
• Manage periodic deployment to production
  
  

Your Background

• Expert proficiency in Issue Management is required.
• Advanced level of proficiency in Quality Management is recommended.
• Application Quality Analysis proficiency is suggested.
• Develop and implement strategies to enhance issue management processes
• Conduct regular quality assessments to ensure system efficiency
• Only Singaporeans
  
  

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected]