Business / Application Support Analyst

• Contract: 12 Months (extendable) 
• Rate: up to £500 (inside IR35)
• Days on site: One day a week 
• Hours: London late shift (2-10pm) 

​Your Team

My client manages the assets of some of the world's largest institutions, financial intermediaries, and their clients. Their culture welcomes independent thinkers and centres around investment excellence, a long-term perspective and a dedication to client service.

You will be part of the Investment Platform team within the PAM Tech Department. You will join a dedicated Business Support team with a global presence to ensure first and second level support to Investment Platform users.

Your Role

• Provide comprehensive business and technical application support for multiple applications within the Investment Platform, with a specific emphasis on supporting the settlement cycle for U.S. transactions transitioning to T+1 through Charles River/SimCorp applications.
• Deliver support to Operations Teams during the T+1 settlement cycle through a London Late Shift from 2pm to 10pm UTC.
• Deliver training and coaching to employees on the supported applications.
• Stay up to date on recent and upcoming changes to applications and processes.
• Develop relationships with users to gain a deep understanding of their work.
• Continuously suggest technical and business process improvements.
• Document processes, tasks, and procedures for support activities.

Your Profile:

• ​Application support experience with SimCorp Dimension
• Possess a degree in technology or a related field with a financial focus.
• Have experience working in Asset Management or the banking sector.
• Demonstrate a solid understanding of financial instruments, including Fixed Income, Derivatives, Equities, and FX.
• Proficient in Windows, UNIX, SQL, Oracle, including strong database querying skills.
• Knowledge of ITIL best practices
• Possess an analytical and problem-solving mindset.
• Capable of working under pressure with a strong sense of responsibility.
• Excellent communication skills.
• A strong team player, capable of collaborating with team members and clients across multiple sites.

You will have the opportunity to work in a dynamic and global environment. If you are a motivated professional seeking a challenging role in the finance and technology industry, we would love to hear from you.