Job Description:

Delivers local and Global application services to the business within agreed SLAs

Contributes to the delivery and implementation of operational projects to support the business

Contributes to the pro-active continuous improvements to ensure performance, scalability, capacity, security, supportability and maintainability is maintained for all supported applications and systems

Ensures Service support documentation (processes, procedures, service catalogue information, operational documentation) is created and maintained for all supported applications

Follows the Global Service Management processes (Incident, Problem, Change, Release) to ensure adherence to the global process standards

Location:

Makati City

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent