Client Description Leading and well-known engineering solutions conglomerate Job Description Routine tasks include user setup and Health check on application status First level support to handle daily enquiry/support on application from users Troubleshoot applications issues and able to provide guidance to users Report bugs and performance issue to the development team Assist in user acceptance test, deployment Prepare documents, include test plans, user manuals Job Requirements Degree holder or above in Information Technology or related disciplines At least 1-2 years' experience in application support Hands-on experience on Windows Server, Dynamic AX, SharePoint, MS SQL, IIS and etc. Self-initiated, Multi-tasking and able to work independently Good communication and problem solving skill Good command of Cantonese and English