THE COMPANY

This global leader in motion capture technology builds high-performance software and hardware solutions for clients across the entertainment, engineering, and medical sectors. Their systems support cutting-edge applications in biomechanics, robotics, and immersive virtual environments, playing a key role in scientific research and innovation. With a long-standing reputation for precision and creativity, their tools have helped shape iconic films, video games, and commercials. Headquartered in the UK, the company has a global footprint with offices in the U.S., New Zealand, and beyond. Employees enjoy a culture of collaboration, invention, and support in a highly technical, customer-centric environment.

THE JOB

As an Application Engineer (Biomechanics), you’ll be at the intersection of customer engagement, technical product testing, and motion capture system deployment. This is a hands-on, collaborative role that blends engineering expertise with customer-facing problem-solving. You will work closely with product designers to test and improve software and hardware solutions, travel to install systems at client sites, and provide technical support across a wide range of industries. From trade show demos to remote troubleshooting, you will help ensure each client’s success while contributing to product excellence.

Key Responsibilities:

• Deliver first-line technical support to customers via phone, email, video, and remote access tools
• Plan and execute installations and training for motion capture systems at customer locations (domestic and international travel)
• Assist the sales team with impactful system demonstrations and represent the company at industry events
• Collaborate with design and development teams to test software and hardware; log bugs and gather customer feedback
• Produce support materials including documentation, tutorials, and example workflows using in-house software
• Prioritize and manage multiple customer and product support tasks simultaneously

THE QUALIFICATIONS

• Bachelor of Science degree required, preferably in Biomechanics, Engineering, or a related field
• 30% domestic travel required; international travel possible
• Strong verbal and written communication skills; confident presenting to diverse audiences
• Proven technical troubleshooting and problem-solving capabilities
• Experience supporting complex technical products, ideally in motion capture, force platforms, EMG devices, or optics
• Proficiency in MATLAB, Python, or Visual3D
• Familiarity with tools such as Nexus, Tracker, Shogun, Unity, Unreal, TrackD, VRed, or ROS is a plus
• Self-motivated and adaptable; thrives in both team environments and independent work settings
• Highly organized with strong attention to detail and task prioritization

THE BENEFITS

• Base salary range of 55k-60k and EOY company-wide bonus
• Comprehensive medical and dental insurance
• Long-term disability coverage
• Generous vacation policy
• 401(k) plan with company match
• A dynamic work culture rooted in innovation, teamwork, and real-world impact
• The opportunity to work with globally recognized clients and cutting-edge technology