Position Summary

JOB DESCRIPTION

This role assists sales representatives by providing technical support to help sell company products. Serves as a conduit between the field and the other applicable internal departments. This support includes providing technical information on company products and the application of these products, assistance with custom product features and pricing, ancillary product selection and pricing, and quotation of 3rd party equipment related to company products. Mentors and trains entry level Application Engineers.

Responsibilities

• Teams with Vertiv external sales force to own and grow assigned accounts.
• Prepares and presents competitive quotations/submittals for existing and new customer accounts through application of products and services to meet customer requirements.
• Qualifies new accounts through sales process and recommends product offerings and pricing to win business.
• Provides technical expertise and support on products to new and existing customers.
• Provides application engineering support to customers and other Vertiv teams as needed.
• Contributes towards product forecasting and strategic inventory investment decisions to ensure customer expectations are met regarding availability and delivery.
• Recommends and assists in product demonstrations and product training for both assigned customer base and sales team responsible for this customer base.
• Assists sales team in developing strategies for managing accounts to meet plan margins for product sales and determine projected margins to win business through competitive analysis.
• Evaluates and responds to tender/customer contract renewals through the preparation of quotations/RFQS ensuring product compatibility for application and competitive pricing response.
• Participates in sales calls, account presentations, trade shows and promotional events.
• Other duties as assigned.
  
  

Minimum Qualifications

• Bachelor’s degree (business, engineering, marketing, communications preferred) or equivalent combination of education and experience.
• 3+ years of relevant experience, with 1+ years of experience in technical scope review and formal proposal development.
• Excellent oral and written communication skills.
• Strong attention to detail.
• Proficient in MS Office.
• Ability to manage multiple projects effectively and efficiently.
• Ability to forecast completion dates and meet deadlines.
• Excellent organization and time management skills.
• Strong problem-solving skills.
  
  

Preferred Qualifications

• Application engineering expertise in the telecommunications market
• Marketing/Sales and/or Customer Service experience.
• Oracle, Visio, and/or CAD experience
  
  

PHYSICAL & ENVIRONMENTAL DEMANDS

• No special physical requirements.
• Prolonged periods of sitting at a desk and working on a computer.
  
  

Time Travel Required

• 10%
  
  

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength
  
  

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
  
  

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.