Responsibilities:
Technical liaison and support at customers (brake system manufacturer, train operator and wagon builders). Select & recommend the appropriate pads and blocks for Railway application and lead the development team during the implementation of customer requirements for new products.
Technical support for sales team. Clarification about which product should be used, production feasibility.
Technical communications with customers (who may be all over the world)
Choosing, based on technical background, products for tenders.
Performance capability check based on customer specification and our test results -> aim is to check which is the right product for the customer
Support customer for vehicle certifications.
Prepare and Accompany vehicle tests (Europe wide).
Support customer onsite by presenting products, discuss projects, technical opportunities.
Initiate and Support our own product certification processes.
Create test scenarios for internal and external dynos as well as for real vehicle tests.
Combined with result evaluation and feedback to relevant parties.
Support internal customer & quality audits.
Issue solving in case of customer complaints or internal issues.
Support product developments and improvements.
Support internal design and friction material development teams.
Prepare and organize prototype parts for customer and internal projects.
Represent the company and the branch as specialist in technical committees and working parties, Europe wide.
Requirements:
Diploma or master’s in mechanical engineering or related subject
Excellent English and German language skills
Good knowledge of Office software
Quick to learn
Customer-oriented personality with ability to build relationships
Strong team player with the ability to support and motivate others
Able to respond to and meet critical timetables and to work under pressure
Excellent communication and presentation skills
Confidence in dealing with colleagues at all levels throughout the Corporation
Willingness and ability to develop new skills to benefit the business
Methodical with good attention to detail and good planning and organizational skills
Self-starter, capable of working independently
Innovative thinker
Moderate Travel (Europe required) 20%
We offer:
Ground-Up Building Opportunity
Creative and Experimental Environment
Professional Growth
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